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CS6 Production Premium installation issue
Posted by James Hoppe on March 21, 2013 at 10:45 pmThis is an upgrade to a CS5 system. The install is hanging at the C++ installation sequence. This happens even after a restart of the computer system. Any ideas for a fix?
James Hoppe
WILX-TV
EngineeringJames Hoppe replied 13 years, 1 month ago 3 Members · 4 Replies -
4 Replies
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Tom Daigon
March 21, 2013 at 11:30 pmYou might want to use the Adobe Cleaner to remove CS5 completely (unless you need to retain it for some reason).
https://www.adobe.com/support/contact/cscleanertool.html
Tom Daigon
PrP / After Effects Editor
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Todd Kopriva
March 22, 2013 at 2:40 pmBring questions and issues about downloading, installation, and activation to this forum, where Adobe staff can help you.
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Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
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James Hoppe
March 22, 2013 at 3:22 pmThis is being installed as an upgrade, and I want to give hte users a few days to migrate their settings from CS5 to CS6 since apparently 6 doesn’t import them from previous versions.
James Hoppe
WILX-TV
Engineering -
James Hoppe
March 22, 2013 at 3:23 pmWill do. Sorry I missed that forum earlier.
James Hoppe
WILX-TV
Engineeringedit: I don’t have an Adobe login so I cannot post there. Since I personally don’t USE Adobe products anymore . . .
This is a Win7 Pro system with all of the MS updates done.
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