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Unable to open media
One of our users has an issue in Premiere Pro CC when opening SOME media files. If she disables the Cloud portion of the software the files open properly. Windows 7 Pro, the latest version of CC and Facilis media storage. Any ideas? Here is a screenshot:
James Hoppe
WILX-TV
Engineering -
2 Replies
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I recommend posting Premiere Pro questions in the Premiere Pro forum, not this barely-trafficked general forum.
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Todd Kopriva, Adobe Systems Incorporated
After Effects quality engineering
After Effects team blog
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I’ll copy it there, I posted it HERE because it’s the “Creative Cloud” portion of the suite that seems to be causing the problem
James Hoppe
WILX-TV
Engineering
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