[Ian Cook]

Hi Martin,

XDCAM Transfer does not provide codecs and will not work properly unless FCP is also installed. For the EX codecs you’ll need FCP 6.0.2 or higher. The Calibrated plugin is a QuickTime decoder for use when there is no FCP installation on the same system.

Best regards,

Ian

Ian Cook
Sony Broadcast and Professional Company

[Ian Cook]

Hi Bill,

It sounds like the encoder wheel itself is probably to blame, though you may want to try resetting the camera (from the ‘Others’ menu). Save your Picture Profiles before doing this (Others–>Camera Data–>Store). It also could not hurt to hit it with some compressed air if you haven’t already done so. If it does need to go to Sony and there is nothing else wrong with it either of the Service Centers should be able to turn it around pretty quickly. 866 766 9272.

Cheers and Good Luck…

Ian

[Ian Cook]

Hi Ron,

XDCAM Browser will support EX, XDCAM Optical and the ‘MXF on SxS’ feature on the new PMW500.

Will post additional details soon..

Cheers,

Ian

Ian Cook
Sony Broadcast and Professional Company

[Ian Cook]

On our systems Toast still works as it’s supposed to, though you may want to see if there are any updates.

[Ian Cook]

Hi Bob,

Yes, it should work with no issues using FCP7 and 10.6.x. Also it has support for SD files. We’ve asked product management to post the software on the US site a.s.a.p.

Cheers,

Ian

Ian Cook
Sony Broadcast and Professional Company

[Ian Cook]

Hi Chris,

I’m pretty sure it’s harmless. It’s a Roxio driver that’s not compatible with Snow Leopard or at least certain versions of SL. It will come up after installing other software that includes kernel extension drivers such as XDCAM Transfer. It may continue to annoy but has nothing to do with the functionality of the Transfer plugin.

Best regards,

Ian

Ian Cook
Sony Broadcast and Professional Company

[Ian Cook]

Did you transcode the files using CB? If so, do you know which codec you used (i.e. ‘MXF for XDCAM HD 422’)?

[Ian Cook]

Hi Robert,

The NX5U shoots natively in both HD and SD. There is also a Time Code in/out port for sync-ing other cameras if you need to do multicamera shoots.

FCP currently does not support the NX5s SD MPEG files, though this is expected to change in a forthcoming release. In the meantime a 3rd party converter can be used to ingest the files.

Hope this is helpful…

Ian

[Ian Cook]

Hi Ronnie,

No update required for EX1R. Will support 32 GB SxS-Pro out of the box.

Cheers,

Ian

[Ian Cook]

Hi Clint,

You can use the 32 GB SxS Pro cards with any version of EX3 firmware. The only software restriction is that 1.10 is required for SxS-1 cards, Memory Sticks and SDHC cards.

Cheers,

Ian

Ian Cook
Sony Broadcast and Professional Company