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Activity Forums Sony Cameras Set/Select thumb wheel issue

  • Set/Select thumb wheel issue

    Posted by Bill Meissner on September 13, 2010 at 7:15 pm

    Hi All,
    I’ve started to have a problem with the Set/Select thumb wheel on my EX1 when trying to move up in any of the menu items.

    Rolling down the menus is no problem. When trying to move up the menu, often times the highlight will jump back down or just refuse to move up.

    Anybody have any experience with this and any suggestions for a remedy would be greatly appreciated.

    I just had the unit serviced by Sony back in May. I’d prefer not to have to go that route again if there’s a better, faster, cheaper alternative. 2 of the 3 would be nice.

    thanks for your comments.

    Bill

    Sony EX1
    Final Cut Studio 2
    MacBook Pro
    2.4Ghz / 4Gb Ram
    Matrox MX02 LE

    John Pucci replied 15 years, 8 months ago 5 Members · 5 Replies
  • 5 Replies
  • Michael Palmer

    September 13, 2010 at 7:25 pm

    I never liked the wheel but this seems to be a new issue, and other than blowing it out with air I don’t know what to tell you

    Good Luck
    Michael Palmer

  • Daniel Startek

    September 13, 2010 at 7:55 pm

    I never use the thumb wheel. It’s not responsive enough and my thumbs are too big. I always use the joy stick on top. Not as easy to access but much easier to use.

  • Ian Cook

    September 13, 2010 at 8:25 pm

    Hi Bill,

    It sounds like the encoder wheel itself is probably to blame, though you may want to try resetting the camera (from the ‘Others’ menu). Save your Picture Profiles before doing this (Others–>Camera Data–>Store). It also could not hurt to hit it with some compressed air if you haven’t already done so. If it does need to go to Sony and there is nothing else wrong with it either of the Service Centers should be able to turn it around pretty quickly. 866 766 9272.

    Cheers and Good Luck…

    Ian

  • Bill Meissner

    September 15, 2010 at 4:41 am

    Thanks guys for the suggestions.

    Bill

    Sony EX1
    Final Cut Studio 2
    MacBook Pro
    2.4Ghz / 4Gb Ram
    Matrox MX02 LE

  • John Pucci

    September 18, 2010 at 2:12 pm

    Ditto on the joystick alternative.

    John

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