Replies – Forums – Hersh Burston

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Hersh Burston
December 6, 2012 at 11:51 pm in reply to: VideoHub and IPAD

Hi John,

The instructions are on page 85 of the latest manual.

This can be downloaded from the support section of our website.

Regards,

Hersh Burston
Senior Product Manager
Blackmagic Design
Hersh Burston
August 30, 2012 at 11:36 pm in reply to: powering blackmagic converter with v-lock battery

Unfortunately Mini Converter SDI to HDMI cannot accept a 14.8V input. There are many third party D-Tap regulated connectors available. A Google search should find these for you.

Regards,

Hersh Burston
Senior Product Manager
Blackmagic Design
Hersh Burston
June 14, 2012 at 11:11 pm in reply to: Presents/Salvo & Videohub

Hi Hussain,

The macro feature is only available via the Smart Control or telnet session. It will not work with the client software.

Regards,

Hersh
Hersh Burston
June 13, 2012 at 11:37 pm in reply to: Presents/Salvo & Videohub

Hi Hussain,

Videohub 4.9.1 is a free software update for all our Videohub products. This release includes creating salvos using Smart Control. Up to 10 salvo buttons can be assigned and each salvo can have up to 16 presets. The other nice feature is that the control panel can be configured via Ethernet. The software can be downloaded from https://blackmagic-design.com/au/support/
The protocol document is available in the manual when you download the software.

Regards,

Hersh Burston
Senior Product Manager
Blackmagic Design
Hersh Burston
May 9, 2012 at 6:13 am in reply to: Anyone for a power adaptor exchange??

Hi Dave,

These will be dispatched via DHL on the 10th of May.

Regards,

Hersh Burston
Blackmagic Design
Hersh Burston
May 7, 2012 at 11:10 pm in reply to: Anyone for a power adaptor exchange??

Hi Dave,

Both European adaptor types are the same.

Is your address Xxxxxxxxstrasse 16 3006 Bern?

Regards,

Hersh Burston
Blackmagic Design
Hersh Burston
May 7, 2012 at 1:01 am in reply to: Anyone for a power adaptor exchange??

Hi Dave,

How many do you need and how can I get them to you.

I have about 10 European adaptors for the 10W and 30W plug packs.

No need for the swap.

Regards,

Hersh Burston
Blackmagic Design
Hersh Burston
February 14, 2012 at 10:21 pm in reply to: New Ultra scope software this morning, new hardware specs RSN ??

We have tested the AMD HD6950 and NVidia GTX 580.

Regards,

Hersh Burston
Senior Product Manager
Blackmagic Design
Hersh Burston
January 16, 2012 at 2:59 am in reply to: Any word on an arrival date for the SmartViewHD?

Hi Shaun,

SmartView HD started shipping in limited quantities in December. We will be able to start shipping larger quantities during the week starting the 23rd of January.

Regards,

Hersh Burston
Senior Product Manager
Blackmagic Design
Hersh Burston
January 16, 2012 at 1:00 am in reply to: ATEM TVS and GPI

Thanks for the positive comments.

We want to make use of the GPIs down the track and will investigate your suggestions further. There is no time frame for implemnting this at the moment.

Regards,

Hersh Burston
Senior Product Manager
Blackmagic Design

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