[Hersh Burston]

Hi Ryan,

We have now duplicated your issue in Lion and we will need to do further investigation. Unfortunately I cannot provide an accurate time line.

Regards,

Hersh Burston
Senior Product Manager
Blackmagic Design

[Hersh Burston]

Hi Ryan,

We have now seen what you have reported.
When the Ultrascope is in the secondary monitor, activating the Mission Control will pull it back towards the primary monitor.
Also, dragging it from primary into the secondary monitor’s Mission Control desktop+ will do the same thing.
This does not occur all the time and we have seen this occur with other applications (i.e. Safari, System Prefs window, iTunes)

WORKAROUND:
1. Drag application (i.e. Ultrascope) into the secondary monitor
2. Close the application
3. Open the application and it should remember to reopen in the secondary monitor
4. Open Mission Control and the application SHOULD remain in the secondary monitor (If not, then repeat steps 1-4)
5. Drag the application into the ‘+’ symbol to create a new desktop OR place it in the existing one
6. It should be saved as a desktop on the secondary monitor

I hope this helps.

Regards,

Hersh Burston
Senior Product Manager
Blackmagic Design

[Hersh Burston]

Hi Ryan,

Mission control does include the functionality of Spaces.

1. Open Blackmagic UltraScope
2. Enable Mission Control
3. In the Mission Control/Expose view, click and drag the Ultrascope application to the top right hand corner. A ‘+’ image will appear
4. A new desktop will be created for your UltraScope application

This is how you add new spaces windows.

I hope this helps.

Regards,

Hersh Burston
Senior Product Manager
Blackmagic Design

[Hersh Burston]

Hi Killan,

This is correct, but we will make the information available so that others can use it as well if they choose.

Regards,

Hersh Burston
Senior Product Manager
Blackmagic Design

[Hersh Burston]

Hi Bob,

The expansion port is for Blackmagic use only and is not available to the user. Two 72×144 Broadcast Videohubs can be setup as 72×288 by using a DA on each input, but I am sure you already know this.
Please contact your local dealer regarding delivery.

Regards,

Hersh Burston
Senior Product Manager

[Hersh Burston]

The ATEM Camera Converter will accept Tally information sent down the program line of the ATEM switcher. This is a data packet in the SDI stream which can be read by the converter. The converter has a button to select the camera number to match the camera number being sent from the ATEM Switcher. This can also be setup via the converter utility.

Regards,

Hersh Burston
Senior Product Manager

[Hersh Burston]

Hi Margus,

Thanks for your interest in Blackmagic’s UltraScope.

The information you require can be found under the support section at https://blackmagic-design.com/support/detail/supportnotes/?sid=3956&pid=4022&os=win

Hope this helps.

Regards,

Hersh Burston
Senior Product Manager

[Hersh Burston]

UltraScope Support has now been updated with two new Gigabyte motherboards and new NVIDIA graphics card. https://blackmagic-design.com/support/detail/supportnotes/?sid=3956&pid=4022&os=win

I hope this helps.

Hersh Burston
Senior Product Manager
Blackmagic Design

[Hersh Burston]

Hi Andrew,

Thanks for your interest in UltraScope. As you can appreciate there are many motherboards available. We are currently testing some of these and will update the website with the relevant information shortly.

Regards,

Hersh Burston
Senior Product Manager
Blackmagic Design

[Hersh Burston]

Hi Peter,

Thanks for your interest in the ATEM Camera Converter. We are aiming to start shipping these units from Mid August. Hope this helps.

Regards,

Hersh Burston
Senior Product Manager
Blackmagic Design