[Guillermo Gomez]

It also crashes when I use any method other than keyboard shortcuts. I even tried opening a previously made project with a menu in it, and while that old menu worked, it crashed every time I tried to create another menu in the same project. It works when I import a PSD file as an asset, but not as a menu.

[Guillermo Gomez]

The debug database looks like this:

AEResolveQTDataRefs true
AME.EnablePresetDB false
AME.EncoderHost.NoXMP false
AME.amewrapper.donothide false
AlwaysEnableDynamicLink false
CloseAlwaysTimeoutInSeconds 300
CloseIfContentionTimeoutInSeconds 15
CompareMediaNodeRenderers false
CreateLogFilesThatDoNotExist false
DVDHighlightInterpolation 3
DisableCUDADisplay false
DisableMultiCamAcceleration false
DisableNewMediaNodeRenderer false
DisableSpeculativePrefetching false
DumpPresetFilePassedToAME false
DumpProject false
DumpQueueOnDroppedFrames false
Enable420Shaders true
Enable422Shaders true
EnableCUDAStabilizerWarpNode false
EnableDogEars false
EncoreBuildsleepMsecs 10
ForceAIFRenderToCPUOnly false
IgnorePlayerStop false
LegacyQTCodecsAndGamma false
MPEGDisableMultipleOpens false
MinimumDelayBetweenFlushesInSeconds 1
NumberOfInstancesBeforeContention 5
PSmemUsagePercent 20
Player.EnablePerfomanceStatics false
PlayerAccelMode 3
QTUseSourceGammaLevel false
UseFrameBlendingForAME false
UseMediacoreForLivelink true
UseRemoteExporters false
ame.pipeline.dumpframes false
assert.enabled false
enableChangeAuthorContextFromBuildPanel false

[Guillermo Gomez]

Once imported, is the menu in the menu viewer?
No. There are no menus in the viewer.

Can you import a menu from the library?
I don’t think so. Which library?

You say you reset the library preferences; do you mean the Encore preferences?
I mean the .plist file.

Was 5.1 working okay previously?
Yes, the last time I used it, a few months ago, I think before the upgrade to High Sierra.

[Guillermo Gomez]

I am unable to click the “submit” button on the second screen after clicking the first “submit” button in the batch window because it says “no clusters found”. To attempt to solve this, I have tried deleting the files:
com.apple.Compressor.CompressorSharedService.plist
com.apple.compressor.Compressor.plist

I also tried deleting the contents of var/spool/qmaster, and restarting several times, but the problem is still there. Is there a way to fix this without reinstalling?

(Version 3.5.3, OS 10.7.3)