[Greg Booth]

Hi Ian,

The ‘white frame’ from QuickTime is not from our Calibrated{Q} XD Decode or Calibrated{Q} MP4-EX Import – it’s a standard QuickTime procedure to display a white or black frame when a codec is not installed for a particular MOV file.

The ‘white’ frame issue is not because of any conflicts with our software – basically Martin (and correct me if I’m wrong) sought our software out because XDCAM Transfer and FCP 6.0.6 were not seeing his XDCAM EX MP4 files…..which makes wonder whether something is wrong with his FCP installation – since if he removes Calibrated{Q} XD Decode then XDCAM Transfer reports that no codecs are found – which should not be the case if you have FCP6.0.6 installed correctly.

Martin – Calibrated{Q} MP4-EX Import does not work with Log and Transfer in FCP or with XDCAM Transfer – rather it lets you import XDCAM EX MP4 files directly into FCP and work with them natively. So there would be no conflicts whatsoever when having Calibrated{Q} MP4-EX Import installed when using XDCAM Transfer.

Martin – In the /Library/QuickTime folder – there should be the AppleHDVCodec.component (or called something like that) – which gets installed with FCP. FCP 6.0.2 or greater version of this Apple codec supports XDCAM EX.

Cheers,
Greg

Calibrated Software

[Greg Booth]

Hi Martin,

1. Calibrated{Q} XD Decode is a QuickTime Decode codec – it’s not meant for computers with any version of Final Cut Pro.

2. Calibrated{Q} MP4-EX Import is a QuickTime Import component – that CAN work with FCP6.0.6 or FCP7 to import XDCAM EX MP4 files directly into FCP and FC Studio applications. However it does not work at all with XDCAM Transfer (as XDCAM Transfer reads the XDCAM EX MP4 file wrapper natively)

3. If you have FCP 6.0.2 or greater then you should have the Apple XDCAM EX codec – if it’s not showing up with XDCAM Transfer then that means that your FCP install was not complete for some reason.

4. You can run XDCAM Transfer without codecs installed ( I believe there’s a check box to do that somewhere in the XDCAM Transfer Options)

Hope the above help.

Cheers,
Greg

Calibrated Software

[Greg Booth]

Hi,

To clear up any confusion.

1. Calibrated{Q} MP4-EX Import – this is a QuickTime Import component that allows direct importing and editing of XDCAM EX MP4 files in FCP6/7, QT Player 7, CatDV and FCP Studio applications.

2. Calibrated{Q} XD Decode – this is a QuickTime Decode codec for decoding XDCAM HD/EX & HDV MOV files. This is NOT meant for any computers with FCP – as FCP comes with Apple’s own XDCAM/HDV codec.

3. For Windows Computers OR Mac Computers without FCP – Calibrated{Q} MP4-EX Import must be used in conjuction with Calibrated{Q} XD Decode if you are wanting to open XDCAM EX MP4 files in QT Player 7 or CatDV. Basically, Calibrated{Q} MP4-EX Import let’s QT-based applications see the XDCAM EX MP4 files just like a MOV file;however the proper video codec still needs to be installed to decompress the video – which is what Calibrated{Q} XD Decode does.

4. For Windows Computer OR Mac Computer without FCP – Calibrated{Q} XD Decode enables you to view/use XDCAM HD/EX & HDV MOV files in 3rd-party applications that support QuickTime and QT Player.

Hopefully that clears up any confusion.

Cheers,
Greg

Calibrated Software

[Greg Booth]

Hi,

You shouldn’t have to set any of the options in Calibrated{Q} XD Decode for Windows for it to work.

Please note that you should be using QT Player 7.6 and an Intel processor that supports SSE3 instructions (please see User Guide for any further requirements)

If you can open a XDCAM EX MOV file in QT Player, then it seems like Calibrated{Q} XD Decode is installed and working properly, however if you only see a white or black screen in QT Player – then it looks like Calibrated{Q} XD Decode is not properly installed. If this is the case, then check to make sure that the CalibratedXDQ.qtx file is located in the Program Files/QuickTime/QTComponents folder – amd if it’s not in there then you can manually copy it to that folder from the Program Files/Calibrated/Plugins/QuickTime folder and then restart.

Cheers,
Greg

Calibrated Software

[Greg Booth]

Hi,

FCP caches thumbnails so you would need to turn off then turn back on thumbnails or clear your cache to force FCP to re-make your thumbnails.

Cheers,
Greg

Calibrated Software

[Greg Booth]

Hi Alex,

My AJA contacts suggested contacting AJA tech support to see if the Kona3 audio is setup properly.

Cheers,
Greg

Calibrated Software

[Greg Booth]

Hi,

Yep – that’s the issue. It seems the Kona card does not support 2-channel “Dual Mono” packed audio format of the MP4 files. The kona3 does support Stereo audio (Left/Right) – which is packed the same way as the Dual Mono audio.

I can email my contacts at AJA regarding this to see if they could add support in a later driver build, and if you could as well then that could help too.

Cheers,
Greg

Calibrated Software

[Greg Booth]

Hi Alex,

No ideas about the Kona3 audio – you might want to email with AJA support about that. All Calibrated{Q} MP4-EX Import does is report to QuickTime the audio layout of the MP4 file – which does seem to be working since audio plays out of the internal Mac speakers. The XDCAM EX MP4 2-channel audio is packed as Dual-Mono channels if that helps. If you get in touch with AJA support and they need any info – I’d be happy to talk with them.

Cheers,
Greg

Calibrated Software

[Greg Booth]

Hi Alex,

Cool – glad it worked.

Per the two questions:

1. There really shouldn’t be a need to set the TypeCode back/forth to other settings – leaving it at MooV is fine.

2. Per the audio – that should just play/work – nothing special needs to be done. Is this 2-channel audio or 4-channel audio MP4 files. Currently we only support 2-channel audio – but the next version will also support 4-channel audio MP4 files as well. Can you hear (or see audio bars) in QT Player 7? I can take a look at one of the MP4 files that does not show audio if you wanted to yousendit to me – just find a small MP4 file with the problem and zip up the folder and yousendit to info@calibratedsoftware.com and I can take a look.

Cheers,
Greg

Calibrated Software

[Greg Booth]

Hi Alex,

Just a quick follow-up, so what you’d want to do:

1. Close all apps.
2. Set the Auto-Change TypeCode to ‘MooV’ in the Calibrated{Q} MP4-EX Options app (and if your version has the ‘unlock/relock LOCKED files then check that)
3. Restart computer
4. Re-open FCP project – which then Calibrated{Q} MP4-EX Import should change the TypeCode of MooV files in your project to MooV
5. And then you should be able to re-compress to ProRess via Media Manager

If you have any questions, please email info@calibratedsoftware.com

Cheers,
Greg

Calibrated Software