Hi,
Which version are you using (version number, and Studio or PRO)?
Have you downloaded and installed the latest updates from Sony’s support page?
You could burn an IMAGE, and then use another program to burn the image to disc…
In fact, I usually burn to DVD FOlders on my hard drive first, then test the dvd using PowerDVD or WinDVD before burning to disc.
Regards,
Georege