Forum Replies Created

  • Emilio Arteaga

    May 26, 2009 at 10:05 am in reply to: mute event shortcut

    Thanks very much Graham, your tip works fine for me
    I put Ctrl+1 because is a more “short”cut.
    emilio

  • Emilio Arteaga

    October 21, 2008 at 5:40 pm in reply to: 2D GLOW problem

    Works fine!
    Thanks again for your help

  • Emilio Arteaga

    October 21, 2008 at 9:51 am in reply to: 2D GLOW problem

    I finally received this answer from SONY:

    Hi emilio,

    Thank you for contacting Sony Creative Software.

    To reset all preferences, settings and window placement back to their original state, close the program. Then hold down the Ctrl & Shift keys when you start it again. When the program starts to load, you will see a window that asks: Do you want to reset all preferences to default values? To fully reset all defaults, make sure that ‘Delete all cached application data’ is checked. Then choose Yes.

    If you still have a follow-up question on this particular incident, please feel free to update it. If you have a completely different question, please create a new incident.

    Sincerely,

    Eric D.
    Customer Service & Technical Support
    Sony Creative Software Inc
    http://www.sonycreativesoftware.com

    And now 2D GLOW works fine !
    And thanks Joe for your help !

  • Emilio Arteaga

    October 21, 2008 at 8:35 am in reply to: 2D GLOW problem

    Are you able to enter a number?
    Yes
    When you move the slider do the numbers change?
    Yes

    The image does not change?
    no
    I`m not an expert but I use Vegas for years and is the first time I see a bug like that.
    And is a legal version, of course.
    I have asked first the official Sony Vegas forum but I didn`t have yet any answer

  • Emilio Arteaga

    October 19, 2008 at 4:05 am in reply to: 2D GLOW problem

    Sorry my english is bad , I know

    “When you say yours is block full does that mean it is displaying max?”

    Yes

    “Is the area grayed out so you cannot enter a numeric value or select the slider?”

    I can move the slider but nothing change

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