Replies – Forums – Ellen Osborne

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Ellen Osborne
April 22, 2017 at 7:01 pm in reply to: New After Effects update BIG PROBLEM

Well, reinstalling didn’t fix the problem. However, I simplified my photoshop file dramatically. With all the adjustment layers it was 1.5 GB and about 300 layers grouped into 70 groups. Now it’s just 70 straight layers and 401MB and seems to be working okay. Strange though the earlier version seemed to be able to handle the giant file whereas this new version obviously cannot.

Ellen Osborne
MacPro (Late 2013) 32 GB Ram
Ellen Osborne
April 22, 2017 at 4:42 pm in reply to: New After Effects update BIG PROBLEM

I was just updating from the previous 2017 release. I’m now trying to uninstall and reinstall the whole suite. Maybe that will fix something.

Ellen Osborne
MacPro (Late 2013) 32 GB Ram
Ellen Osborne
April 22, 2017 at 6:07 am in reply to: New After Effects update BIG PROBLEM

Nothing wrong with the photoshop files. AE seemes to have an issue importing these files when they include adjustment layers. I think it’s some kind of bug. I’m going back to an earlier version of AE until this is fixed or until someone can tell me what to do.

Ellen Osborne
MacPro (Late 2013) 32 GB Ram
Ellen Osborne
April 22, 2017 at 1:33 am in reply to: New After Effects update BIG PROBLEM

I think I’m starting to narrow down the problem. I have a lot of adjustment layers in my photoshop file and it looks like the new version of AE can’t handle that for some reason. When I import a psd that is just straight layers there isn’t a problem. If I import something with adjustment layers, it all comes in black and I have to force quit to get out of it. Any solutions??

Ellen Osborne
MacPro (Late 2013) 32 GB Ram
Ellen Osborne
April 22, 2017 at 1:21 am in reply to: New After Effects update BIG PROBLEM

I cleared the cache, etc. Not sure where I trash the preferences. I figured the uninstall/reinstall would have cleared them.

Ellen Osborne
MacPro (Late 2013) 32 GB Ram
Ellen Osborne
January 7, 2017 at 7:16 pm in reply to: Parts of frame are flashing upon render-PROBLEM

I figured this out. I have 57 layers in the composition and many of them had the same Z position. I think AE was getting confused as to wear to cast the shadows from the light. I went through the doc and made sure to separate the layers by 2 or more pixels and the flashing stopped.

Ellen Osborne
MacPro (Late 2013) 32 GB Ram
Ellen Osborne
August 31, 2016 at 3:54 pm in reply to: search function in media browser

Ok, thanks for your response.

Ellen Osborne
Ellen Osborne
December 22, 2015 at 9:49 pm in reply to: paint brush image upper left corner – how do i get rid of it?

Thanks, Jeff! Done!

Ellen Osborne
Ellen Osborne
January 11, 2015 at 7:33 am in reply to: No audio after ame render

Did you solve this problem? I have the same issue. No sound after encoding on AME. Used the vimeo preset. Picture was fine, but no sound.
Ellen Osborne
January 8, 2015 at 6:49 pm in reply to: mpeg2 blu-ray or h.264 blu-ray?

Never mind. I answered my own question. I think H.264 is better.

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