[Edward Wu]

Hi Mike,

There are a few possibilities when getting that error message. First off, if you save the file with compression in Illustrator, you will see that error message. In addition, if the file contains pixel effects/images, you will also receive the error message. This means, if the file contains an image (visible or not) that the logo was traced from, or if there are effects such as drop shadows that have been applied.

In terms of “Clipping Paths”, are you referring to “Compound Paths”? If you mean Compound Paths, then the program should have no issues taking in the Compound paths.

Best,
Edward

[Edward Wu]

Hi Steve,

Thanks for providing the link for others. Glad you were able to find the solution.

Best,
Edward

[Edward Wu]

Hi Jeff,

Thanks for posting that video. Try going into “Camera Mode” and then switching the renderer from “High Quality OpenGL” to “Invigorator Renderer”.

It could be a OpenGL display issue you are running into, so switching the renderer could help with the issue you’re running into.

Let me know if you are still having issues.

Best,
Edward

[Edward Wu]

Hi Ron,

Sometimes when playing movies on your computer, it could hesitate a little when it is first being played back (especially if the movie is large). Try playing the movie more than once to see if the movie hesitates. Your computer may still be in the process of recovering its resources from rendering, and causing the slowdown. If the movie plays normally after you re-tried playing it, then the movie file is fine.

Best,
Edward

[Edward Wu]

Hi Jeff,

If you are using ProAnimator inside of After Effects and you have undocked panels within After Effects, it could cause graphic glitches/flickering inside the program. To fix this, dock all panels within After Effects, and you will not run into this issue anymore. You can dock all panels by selecting the “Effects” workspace, then selecting the “Reset Effects” command.

If you are not using ProAnimator within After Effects, then I’m unfamiliar with what you mean by “ghosting little boxes” Please upload an image, or send an image to ed@zaxwerks.com so I can see what you are running into.

However, judging from what you are describing, it sounds like you may be running into display issues. I would recommend checking your graphics card and updating the driver to the latest version.

Best,
Edward

[Edward Wu]

Hi Lee,

Thanks for the update, and I’m glad you’re able to render now.

I’m thinking it could be a graphics card driver that it causing the issue with rendering in High Quality Open-GL. If you update your graphics card driver, it might solve the issue for you. However, keep in mind that most of the time, you will want to keep final renders in Invigorator Renderer because High Quality Open GL Renderer does not render shadows, transparencies, or bump maps.

Best,
Edward

[Edward Wu]

Hi Lee,

Right, when you are rendering, you should be able to see the individual frames of your animation.

When you are creating your, you can first select your project resolution in “Camera Mode”. Then, in the compression setting, you can select what compressor you want to use.

As for your rendering issue, try going into Camera Mode, and make sure you are using the “Invigorator Renderer”.

Another thing you can try is to run Quicktime in Safe Mode.

To do this, go to your Quicktime player. Select Edit > Preferences > Quicktime Preferences. Go to the “Advanced” tab, and check the setting for “Safe Mode”.

If you are still running into issues, please provide your system specs so I can see if I can duplicate your issue.

Best,
Edward

[Edward Wu]

You’re welcome. Glad to hear that you’re able to get your ProAnimator project set up.

Right, the key is to make the Solid comp sized, and also keep it as a 2D layer.

Best,
Edward

[Edward Wu]

Hi Dave,

Good to hear that the SpikeBuster setting was able to help you out. Keep in mind that you are only previewing your text within ProAnimator, which is why your 3D Text might appear “jagged / bitmappy”. However, if you hold down the “ctrl / cmd” key, your “Render Movie / OK” button will turn into a “Test” button that allows you to get a preview of what your text looks like when you are rendering your objects.

One way to get a better preview within ProAnimator is to adjust the “Preview Object Faceting” (located in the Object Tab) to a low value such as “0.1”. This setting will allow you to see render quality models while you are working in ProAnimator. However, keep in mind that as you create more and more objects, you may encounter slowdown.

Best,
Edward

[Edward Wu]

Hi Jeff,

Make sure to apply ProAnimator onto a Comp sized Solid. If you don’t not apply ProAnimator onto a Comp sized Solid, your objects will not look right. ProAnimator 3D objects are projected onto the Comp sized Solid.

When you work with ProAnimator, you have to do all your animations within ProAnimator unless you are looking to work with camera animations. If you are working with camera animations, select the option to “Use Comp Camera”. Then when you’re moving the camera around within After Effects, your 3D Objects will react to your camera movements. It’s also possible to have your After Effects lights affect your ProAnimator objects if you select the setting to “Use Comp Lights”.

If you are looking to move your objects with keyframes, null objects, or expressions, it’s the way that 3D Invigorator does its animations. However, 3D Invigorator works the same way in the same sense that the 3D objects are projected onto a Comp sized Solid.

Best,
Edward