[Dave Fleming]

Fair enough–that answers that.

Another question: Would it make more sense to interlace the footage at 1920×1080 or to keep the progressive frames and jump down to 1280×720 59.94p? Or does that make no sense at all??

[Dave Fleming]

Hi Tom,

One more follow up from our exchanges a few weeks back about this issue: My bug report on the Adobe site was summarily “closed” today without any apparent fix or so much as a comment on Adobe’s part.

That’s a great method of customer service: Put the onus on the client and wait him out, and hopefully he’ll forget about it.

I’ve been too busy to try your other suggestion of calling Vinay and trying to escalate the problem to him. I may do that this week.

Dave

[Dave Fleming]

No worries at all, Tom. I appreciate all of your help! If you can, just let me know what kind of drives you employ for your disk cache (disk 2), so I can properly advise my IT guy. Thanks again!

df

[Dave Fleming]

So, what kind of drive is your “Disk 2”?

[Dave Fleming]

You’ve modified your first comment that said

“Disk 2 – PrP Media and Media Cache Database
AE Media Cache and Media Cache Database”

to

“Disk 2 – PrP Media Cache and Media Cache Database
AE Media Cache and Media Cache Database”

That makes a difference!

[Dave Fleming]

Based on your system layout, I’m going to assign my AE Disk Cache to my RAID drive instead of the e-sata storage drive.

I just thought I was following Adobe’s instructions by assigning it to a separate drive from my media.

df

[Dave Fleming]

Tom, I’m becoming more and more certain that the culprit is my 2TB e-sata drive that I’m using for my Disk Cache in AE.

Can you tell me whay your preferences are set to in AE for Disk Cache, Media Cache, what kind of drives they are, internal or external, etc. Thanks!

Dave

[Dave Fleming]

Thanks Tom. The renaming thing is because I have literally dozens of clips and I can’t deal with that many clips being named “Linked comp…01” whatever. Without renaming, I’d have a heck of a time keeping them straight. BUT, if that’s what is causing my re-render issue, I will give it a try and see what happens.

Dave

[Dave Fleming]

Tom-our station group has an Adobe support rep named Chad Baker and I have sent him the following by email:

Here are a few further observations I’ve had over the past 24 hours:

I have no doubt that something isn’t right.

What I did was simply right-click a clip, and chose Replace with After Effects Composition. I already have a project open in AE, so it opens in that project. Then, I re-name the linked clip to something that makes sense and proceed with my compositing. I do a RAM preview (0 key) in AE when I’m done and save my work. I don’t export/import anything. When I go back into PPro, the linked comp appears with a red bar and won’t playback without stuttering. Frankly, I thought I had seen in the road show demo that the files were just being RAM previewed in AE and then played back in PPro without any rendering. I re-name the linked comp to the same name I had given it in AE and then render the file in PPro so I can playback cleanly.

Well, if that inconvenience weren’t bad enough, when I close both programs and relaunch PPro only, the files once again appear with a red bar and need to be rendered. I can’t understand why PPro doesn’t remember the previously rendered file.

I’ve attached a screen shot of my Media and Disk Cache preferences in AE. I think that is set up correctly, with the Media Cache set to D:\ which is my RAID drive and the Disk Cache set to F:\ which is a 2TB external e-sata drive. But clearly, something is wrong in the setup, because I don’t have clear communication in the dynamic linking. Any help is appreciated! Here are my system specs:

Dell Precision T7500 running Windows 7 Pro
Xeon X5650@2.67GHz 2.66GHz (2 processors)
24GB RAM
NVIDIA Quadro 5000

Last observation: I hope!

OK, the client was just here to approve all six spots and everything went well, thank God! But, the client had two small changes. One was in a lower third graphic I had built in AE with some text. I just went into AE, changed the text on the lower third, did a RAM preview, saved my work, went back to Premiere, and EVERYTHING WAS UNRENDERED! Not just the little 7 second clip I had modified, but every linked comp in each of the six sequences (which had nothing in common with the clip I modified) needed to be rendered again.

This is a huge waste of my time and needs to be addressed—thanks for your help in advance…

[Dave Fleming]

Thanks Tom, that’s what I did (submit the bug report).

Will will call tomorrow if this persists.

Dave