[Dave Clack]

Hello Chris

I’m with Square Box and we make the CatDV suite of tools … what you are describing is what CatDV does.

We are at https://www.squarebox.com

We have systems suitable for individuals, right up to to 1000s of users, with a range of capabilities: as a front end to an archive, enabling search and reuse, and lots of integrations and automations.

Do let us know if we can help … sales at squarebox dot com will get us and we’d be pleased to have a chat

Dave

[Dave Clack]

Hi Douglas … full disclosure … I’m the CEO of CatDV … which might fit your bill

We are a MAM, with a focus on content creation and sharing of completed assets, We handle on premise, cloud and hybrid workflows … including review and approve … and for this year’s NAB there’s a specific R&A interface for CatDV.

CatDV can manage tiered storage including file based, LTFS, LTO, cloud and object, is cross platform, and can automate workflows, integrate with AI, and work with the best creative tools (our Adobe panels are pretty neat)

We support small production groups, up to the biggest broadcasters, corporates, sports and non-profit organisations so I’d hope we could help with R&A as well as general organization … at the same time saving time, cost and stress.

(but I would say all that of course … it is my job to do that … am sure the community here will leap in if they don’t think I’m being honest !)

Dave

[Dave Clack]

Hi Will, there are probably several ways to achieve this, with different levels of automation.

Your starting point is a good one …

You could use the CatDV web client for folk to search for, and find, content themselves. They could set a checkbox in metadata to request it.

Then you could have a manual process, with an associated Smart Folder, that shows you all content that has been requested. You could restore the original from archive and tell the requester it’s back on the SAN/NAS, or send the content to them. You could see from the clip history who last updated the clip to see who requested the content, or you could have the requester type in their name / email address at the time of requesting the content. You’d then manually clear the request fields afterwards.

This would be very simple to set up, and quite effective.

Getting a bit more automated, you could get the Worker to automatically restore content based on the original check box (depending on your archive tool / integration / plugin). Then have a Smart Folder that looks for content that is both ‘requested’ and ‘on line’. You could even have a worker job that mailed you or potentially the requester when there was content ready and back on line. That would save some steps above.

The web client does let folks download hi-res media (at least for ‘simple’ one file = one asset’ media. So you could open that up and make the whole process self service if you have a ‘house’ / mezzanine format

that would mean customer requests footage, it is automatically restored, they get emailed that it is back on line, and then can download it to their local workstation.

We’re in the process of adding email actions into the Worker’s Processing Steps which will make some of these easier to implement (Worker 6.1.4 onwards)

Our pro’ services folks could help to set these kinds of things up with you if you like, or even to extend CatDV to make it do just what you need. Just mail support@squarebox.com or sales@squarebox.com

hth !

Dave – Square Box

[Dave Clack]

Hi Jamie, I’m looking at the CatDV support system, and I can’t see the issue raised with us. Can you mail me the ticket number and I’ll chase up (to d a v e @ s q u a r e b o x . c o m – spaces removed) or send the details to support@squarebox.com please ?

Dave
Square Box CEO

[Dave Clack]

Hi Kyle, can you raise a support ticket at support@squarebox.com please?

We’re always expanding the formats we support for both metadata handling and playback. We’ll take a look.

Thank you

Dave

[Dave Clack]

Hi, we’re working on full CatDV 11 installers that include the Java environment, ie don’t need a separate Java download and install. These are already available for mac, and are coming soon for Windows.

Dave

[Dave Clack]

HI Jeff, can you raise a support case at support@squarebox.com please, and the team will investigate.

Thank you

Dave

[Dave Clack]

Can you start a discussion with our support team on support@squarebox.com please? They can investigate further.

Thanks

Dave

[Dave Clack]

Hi Jonathan, does this help ?

https://www.squarebox.com/cant-find-quicktime-for-java/

Dave

[Dave Clack]

Hi that sounds like Live Capture plus. If you raise a support ticket to support@squarebox.com the guys will see if they can help.