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Yes, we have. Multiple users in multiple rooms. We’ve been working on the problem with AJA and Apple engineers as well as our engineers here at Turner. Unfortunately, we’ve had many, widely varied problems since upgrading to FCS3. At one point we upgraded our Kona drivers (to 7.1, I believe) and the problems worsened (as did non-accurate edits-to-tape) so we reverted.
It seems to occur most often with ProRes 422 HQ 23.98 media. The project that it was happening with is huge, leading to other lay-off problems (dropped frames) and was originally started in FCS2.
I posted on the Cow at some point, but It might have been in reference to the “green flashes” which sometimes precede the AJA error crash. Have you seen the green (and pink) flashing? Or that particular post?
So the bottom line is that we have no answer right at the moment. but we’re working on it. Too many variables. I will tak to the other editors and see if we can’t summarize what we’ve tried so far, and I’ll post back – with something useful.
You’re not alone…
Dan Monro
FCP, Avid, AfterFX, Atlanta
MacBook Pro 2.4 GHz Intel Core 2 Duo 2 GB ram
Mac OS X 10.5.7
GeForce 8600M GT Final Cut Pro 6.0.5 Quicktime 7.6
– OR –
2 x 3.2 Quad Xeon; 16 GB ram
Mac OS X 10.5.8
NVIDIA Quadro FX 5600 Final Cut Pro 7 Quicktime 7.6.4 -
Dan Monro
December 2, 2009 at 2:14 pm in reply to: ADMIN: Notice of impending policy change regarding posting in this forumWhile you’re at it, can you re-iterate (again and again) that people use explicit content in the subject of the post, please. I get a digest that I go through every morning, and if the subject is “Heeelp!” or “Can you guys help fix this…” I just delete it. Don’t even go look. If I can tell at a glance that its something I might be able to offer advice on (which would be only the basic level stuff), I immediately go read the post.
That alone might help filter the expertise level of any given post. For example “Can’t capture video” would probably indicate a more inexperienced user than “FCP drops frames when capturing 23.98 720p using AJA Kona v7”. The latter could probably be moved to a Kona forum, and the former to a ‘basic’ forum.
I do second the notion that we’ll get help no matter where we post. When I have an issue that is time critical, I post in every forum I can think of; Cow, IMUG, vendors sites, even the Samurai Repairman.
Dan Monro
FCP, Avid, AfterFX, Atlanta
MacBook Pro 2.4 GHz Intel Core 2 Duo 2 GB ram
Mac OS X 10.5.7
GeForce 8600M GT Final Cut Pro 6.0.5 Quicktime 7.6
– OR –
2 x 3.2 Quad Xeon; 16 GB ram
Mac OS X 10.5.8
NVIDIA Quadro FX 5600 Final Cut Pro 7 Quicktime 7.6.4 -
https://forums.creativecow.net/thread/8/1055718
Here’s a thread on the subject.
No real solutions here yet. We’re actually going to do some testing tonight using a different user and a different room but with the same media and the same project.
Other clues that may or may not be relevant:
Project was started with FCS2, then promoted to FCS3
Project has mixed SD and HD footage, though not in the same sequences
Project has 30-40 finished sequences ranging from :15 to 1:40, that’s why we’re struggling to keep the size down
Kona drivers have been updated and reverted during this project
Project shared by two users in two different rooms
Tri-level synch (its a 23.98psf project) was off for part of the project.We’ll report back with the magical solution…
Good luck.
DDan Monro
FCP, Avid, AfterFX, Atlanta
MacBook Pro 2.4 GHz Intel Core 2 Duo 2 GB ram
Mac OS X 10.5.7
GeForce 8600M GT Final Cut Pro 6.0.5 Quicktime 7.6
– OR –
2 x 3.2 Quad Xeon; 16 GB ram
Mac OS X 10.5.8
NVIDIA Quadro FX 5600 Final Cut Pro 7 Quicktime 7.6.4 -
First off, let me say I’ve got a total of one RED project under my belt and I had a lot of bumps. I’ll tell you how I did it and – hopefully – some more savvy folks will chime in.
There is a file called “RED FCS Whitepaper” that downloads with the installer. it will lay out the Log & Transfer method for working with RED. Thats what I used, and it worked fine.
There is also another workflow using Clipfinder, a free download, found here:
https://www.daun.ch/software/
Including a user manual.If you import the file, then you’re working at the size of the quicktime. By “proxy one” do you mean the one labled “_F”? I believe that will be at the size the RED was shot at – either 2k or 4k. Check the clip settings in your browser. Your sequence settings should match. But if you’re trying to play the native RECODE quicktime – even a proxy sizes- it may bog down.
Look in your Kona preferences under the setup tab and make sure that your RED geometries are active.

Take some time to read the workflows, and the forums on REDUSER.net
https://reduser.net/forum/showthread.php?t=37314The time it takes to read up will more than make up for the time you spend floudering – I speak from experience.
Hope this helps,
DDan Monro
FCP, Avid, AfterFX, Atlanta
MacBook Pro 2.4 GHz Intel Core 2 Duo 2 GB ram
Mac OS X 10.5.7
GeForce 8600M GT Final Cut Pro 6.0.5 Quicktime 7.6
– OR –
2 x 3.2 Quad Xeon; 16 GB ram
Mac OS X 10.5.8
NVIDIA Quadro FX 5600 Final Cut Pro 7 Quicktime 7.6.4 -
Romy,
How did you import them? Drag and drop? Log & Transfer? And which files did you import? There are several sizes of quicktime proxies to work with – or did you bring in the R3D file?
Also, what is your sequence size? And your audio video settings? Do they all match your source files? Do you have the REDCODE plug-in? Do you have the RED geometry activated in your Kona settings?
Give us more info, maybe we can help,
DDan Monro
FCP, Avid, AfterFX, Atlanta
MacBook Pro 2.4 GHz Intel Core 2 Duo 2 GB ram
Mac OS X 10.5.7
GeForce 8600M GT Final Cut Pro 6.0.5 Quicktime 7.6
– OR –
2 x 3.2 Quad Xeon; 16 GB ram
Mac OS X 10.5.8
NVIDIA Quadro FX 5600 Final Cut Pro 7 Quicktime 7.6.4 -
Hey Don,
Nice to see your face. Good deal on the new system. Can we do some Rodeo spots now? With 8 versions per city…..?
Dan Monro
FCP, Avid, AfterFX, Atlanta
MacBook Pro 2.4 GHz Intel Core 2 Duo 2 GB ram
Mac OS X 10.5.7
GeForce 8600M GT Final Cut Pro 6.0.5 Quicktime 7.6
– OR –
2 x 3.2 Quad Xeon; 16 GB ram
Mac OS X 10.5.8
NVIDIA Quadro FX 5600 Final Cut Pro 7 Quicktime 7.6.4 -
Is this dropping of frames when going out to tape, or just playing back your sequence? And if it’s while going out to tape, what kind of I/O box are you using?
Curious, because we’re still having problems with the AJA cards and outputs stopping due to dropped frames while going out to tape – and we’ve tried different users, different rooms (FCP systems) and different decks. We even tried a different XSAN thinking that it was a bandwidth problem. Still get the dropped frames.
This is with FCP7 and Leopard.
D
Dan Monro
FCP, Avid, AfterFX, Atlanta
MacBook Pro 2.4 GHz Intel Core 2 Duo 2 GB ram
Mac OS X 10.5.7
GeForce 8600M GT Final Cut Pro 6.0.5 Quicktime 7.6
– OR –
2 x 3.2 Quad Xeon; 16 GB ram
Mac OS X 10.5.8
NVIDIA Quadro FX 5600 Final Cut Pro 7 Quicktime 7.6.4 -
Dan Monro
October 17, 2009 at 7:54 pm in reply to: DVD Studio Pro – need help on buidling! [beginner]Easy there, Dukesp. Initializing can take a while if your content is short.
Drag a menu template from the pallette into your main window.
Click on each element and change it to what you want.
Delete any extra buttons or type.
Click on the button you want to use to play your movie; now look in the inspector for the “asset” pull down. Point this to your movie track. Your target can be set to the same track also – another pull-down.
Click on the track in the graphical layout. Set the “end jump” to menu.
Click on the “simulate” button in the tool bar, see how you did.
If it works as expected, burn it. Get some coffee and relax. Don’t sit there and watch it burn.
Once its done, throw it in your DVD player and watch it on your TV, not your computer.
If something is awry, use the inspector to tweak, or post back. Might take longer than 20 minutes to answer.
If any of these windows I mention aren’t open, use the apple ‘window’ menu to open them.I’m pretty new to DVDSP also. Good luck. Hope it helps. There are good tutorials on iTunes and Youtube.
Cheers,
DDan Monro
FCP, Avid, AfterFX, Atlanta
MacBook Pro 2.4 GHz Intel Core 2 Duo 2 GB ram
Mac OS X 10.5.7
GeForce 8600M GT Final Cut Pro 6.0.5 Quicktime 7.6 -
Hey Wayne,
In our case the tapes are pre-striped, but not always in the same deck in which they’re used for lay-off.
I insert edit, and do it by dragging the sequence to the window. I usually enter my in-time, cue the deck, and then drag the sequence.
This happens with the other editor who is working with the same media. And the offset seems to be pretty fluid.
Its ProRes422 HQ media, digitized from SR tape at 23.98. We have changed the playback to 8 bit, however, to avoid the stuttering, green frame and crash issues mentioned elsewhere in this forum.
AS I said, we can get it to go in at the right frame, it just doesn’t happen the 1st time every time.
Thanks,
DDan Monro
FCP, Avid, AfterFX, Atlanta
MacBook Pro 2.4 GHz Intel Core 2 Duo 2 GB ram
Mac OS X 10.5.7
GeForce 8600M GT Final Cut Pro 6.0.5 Quicktime 7.6 -
Forgot to mention that this is with a SR deck. I’ll get more details (the deck model and kona driver version info) the next time I’m in an FCP suite – in Avid today.
And the config in my signature is my home system, not work. Better stuff here….
Dan Monro
FCP, Avid, AfterFX, Atlanta
MacBook Pro 2.4 GHz Intel Core 2 Duo 2 GB ram
Mac OS X 10.5.7
GeForce 8600M GT Final Cut Pro 6.0.5 Quicktime 7.6