[Rob Papen] “Before I purchased, I just did check this it was version 2.0.4 which did work. After running 5.0.2 (Ustream Producer) it stopped working.”
You must be using 5.0.2 or 5.0.3. The C920 was not supported in earlier versions.
[Rob Papen] “The webcam has the last software and ‘shows up’ everywhere, except for the Telestream software. (Ustream Producer / Wirecast).”
Wirecast may require a different setup. It has much better webcam control than many other programs since it detects the webcam’s settings and codecs. Logitech’s own software may interfere with Wirecast so you must uninstall all Logitech software.
Again the C920 does work as there are a very large number of users using it.
[Rob Papen] “I requested a refund also because of the ‘lack’ of answering support questions (Ustream).”
That may be the case with Ustream support. If you buy from Telesteam you’ll very good support.
[Rob Papen] “I will check UstreamProducer 2.0.4 because the installer is still on my computer. Most likely it will not install because of the newer version. But I can try.”
You HAVE TO use version 5.