Lessons to learn:
Not everything that happened was yours or Joe’s fault. Unlike corporate shoots or tv spots, weddings can have unpredictable changes. You can only do the best you can under the circumstances.
Camera light – bulbs do burn out
Bring extra bulbs (extra tapes, extra batteries, etc)
Shoot with the best light sensitive camera you can get for your budget class. I use a Sony PD-170 since many couples want NO LIGHT and rarely will I use anything beyond 10 watts. This leads to another wedding reality. There may come a point when you have to change, bulb, battery, tape during a key moment and you’re the only camera. You try to avoid that as much as possible but it can happen.
DJ Sound System output – Risky at best since it is the DJ’s board. You can’t control that. Going to Shotgun is reasonable backup plan. Split the audio so one channel always gets shotgun and it’s always on. There’s always the possibility of the wireless mic signal getting hit with interference. Always keep shotgun going on one input. You can’t guarentee “2nd sound” unless you control it. It’s a nice bonus when you can get it. If you want to ensure it you have to take on the difficult task of setting up your own “2nd sound.”
Focus – Joe has a choice between manual and auto as we all do. If he’s looking while shooting he should have switched to auto if he couldn’t adjust manual. Was he using the camera he normally uses? If I hire a camera person I prefer them bring their own.
Video only a half hour long? Did the couple have a desired length? Didn’t you/Joe shoot filler? I always do a walk around the tables. Not interviews, but simply circle each table so I’ve got nearly all the guests. I also spend lots of time shooting the dance floor, focusing on various couples with emphasis on bride/groom, parents, bridesmaids, groomsmen, couples “cutting the rug” etc. Just the tables and the dancing can fill up 30 minutes to an hour.
Hiring camera people – use a person as “2nd camera” before you trust them to do a job alone. You need to judge camera talent, technical understanding and troubleshooting ability. Someone has to be good at all three to fly solo. Ultimately you are responsible.
What the client paid for – There’s a reason why two camera weddings are better than one. There’s something to cut to. One camera weddings have greater “risks” involved. Charge appropriately and offer a two camera package.
I’d make the video as long as possible based on reasonable “footage.” “Dress” it nice and send it to them, no note other than maybe “congrats and enjoy.” If they make negative comments THEN have an honest discussion with them and reconcile. Let them know there are elements you can’t control especially with a one camera shoot. You are responsible for Joe’s camera work though. You are responsible for backup bulbs, batteries, tapes etc. You’re not responsible for the DJ.