Replies – Forums – Chris Hefner

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Chris Hefner
March 3, 2009 at 7:45 pm in reply to: Trying to get into preferences gives disk error!

So was this successful in addressing your I/O error when trying to access your preferences?
Chris Hefner
March 3, 2009 at 7:38 pm in reply to: Can’t Access AE Prefs!! Help! Error!

I have the same issue on my AE system. I tried trashing the prefs but it didn’t fix the error. Next I tried a reinstall of AE CS3 but that failed because it kept asking for “disk 2 ExtendScript Toolkit 2.” I tried downloading and installing the latest ExtendScript Toolkit 2 from Adobe, but afterward the AE reinstall still prompted for disk 2 and would not proceed.

I really don’t know if I should do a manual uninstall of After Effects for two reasons. I’m afraid of damaging shared components with CS3 Design Suite apps and I’m afraid that I still might run into the same “disk 2” scenario when I go back to install After Effects.

Has anyone else had this or found a remedy?