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Trying to get into preferences gives disk error!
Brand new Mac Pro, clean install of CS3…. After Effects today is giving me “error:getting volume info – disk error (I/O error, bad media) (-36)”
This is when I try to go into any of the Preferences…. otherwise it’s running fine. I’ve trashed all the prefs, made sure I have permissions fixed. All of my drives are operating fine. Other CS3 software is running fine.
Totally at a loss. any clues?
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3 Replies
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run verify disk from the disk utilities/first aid on the start up drive…
if you find an error, you will need to run the disk utilities from the osx install disk to repair.
Kevin Camp
Designer – KCPQ, KMYQ & KRCW -
ah ha… it came up with an error. Thanks, will try disk repair
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So was this successful in addressing your I/O error when trying to access your preferences?
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