Chandra
Forum Replies Created
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Thanks Tim for the response!
I put the same solution up also, great to have it confirmed by others. The link to the adobe article is on my last post in this thread. Hopefully this helps others out and prevents hours of testing and pulling out hair 🙂 I had actually wiped my machines and re-installed everything before figuring out it was as simple as not touching the mouse lol. Hope we can save some other folks out there! 🙂
The not touching the mouse solution fixed the issue on 6 different machines here. (or in my case putting my wacom stylus down)
Thanks for all the thoughts posted here!
~Chandra
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Hello all!
Ok, well turns out the issue was NOT solved by changing versions of AE. The problem came back and affected other work stations also.
our great IT dept found the issue. Its going to sound insane. It was the MOUSE! Every time we would collect files the second you move you’re mouse after the collecting process starts you get an error. It will collect just fine if you do not move your mouse. So my work flow from now on will be to hit the Enter key instead of using my mouse. It sounds ridiculous but it really is what was causing the problem.
Check out this thread on Adobe where we found the solution.
https://forums.adobe.com/thread/1416804
Hope this helps someone out!
~Chandra
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Well I was able to solve the problem with the help of a great co-worker. I thought I would post the solution for anyone else who comes across this issue.
1. add to your render que
2. In the render Que Set your Output Module to an image sequence (i.e. Tiff Sequence)
3. In the Render Que Select the drop down arrow under “Output To:”
4. Select the “Custom” option
5. Delete the first part under the Template section. Mine looks like this:[compName]_[#####].[fileextension]
then select the little paper icon to save it as a preset and check the Default box so it does this every time you have an image sequence.
Problem solved, no more unwanted subfolder created.
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Hi there, I am not an expressions expert but can tinker a bit with them. I have been searching the threads here for a certain type of counter.
I want the counter to start at 0000 then end at 00032
I have tried a bunch of things but can’t get it to work, The expression I have adds another number for example it starts at 0000 but the goes to 00010
How can I get the expression to not add another number but turn one of the previous “0;s” into my count?
I hope this makes sense lol, basically I want there to always only be 4 number slots and to count up. “0000”
Thanks for your thoughts!
Here is what I am using:
numDecimals =0;
commas = true;
dollarSign = true;
beginCount = 0;
endCount = 23;
dur = 23;t = time – inPoint;
s = linear (t, 0, dur, beginCount, endCount).toFixed(numDecimals);prefix = “000”;
if (s[0] == “10”){
prefix = “0”;
s = s.substr(1);
}
;.0if (commas){
decimals = “”;
if (numDecimals > 0){
decimals = s.substr(-(numDecimals + 1));
s = s.substr(0,s.length – (numDecimals + 1));
}
outStr = s.substr(-s.length, (s.length-1)%3 +1);
for (i = Math.floor((s.length-1)/3); i > 0; i–){
outStr += “,” + s.substr(-i*3,3);
}
prefix + outStr + decimals;
}else{
prefix + s;
}so this adds the prefix of 2 “00” works fine until I get to 10. I tried the expression on this thread but also does not work right for my needs and not sure how to adjust it.
Thanks for your thoughts!
~C
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Tim, my friend. May I call you friend? Because I plan to name my first born after you so we should be friends hahaha.
Well it worked! Last night I pulled out the DVCPROHDVideoOutput.component file per the instructions. Honestly I did not realize what exactly I was doing and why. Doing that did nothing as that was the not the bad file. When I read what you replied in this post it all made sense. I did as you instructed and pulled out all the components and found only one culprit.
Do you know what this is for? If it is corrupt is there a way to replace it or do I even need it?

I put everything but that corrupted file back into my QT folder in the library and it looks like this now:

This is now how my codec list looks:

I am beyond happy about this solution! I can’t tell you how much I appreciate you taking the time to write out a simple explanation and making it understandable to me. I do hope this thread will help others!
I am curious as to why this is only affecting AE CC and nothing else? Is there a fix in the works? I will say what I have absolutely loved about adobe cloud is always having updates to my software. I constantly check weekly for updates. I was honestly concerned that the update a few weeks ago I did is what caused this issue. I have been using AE CC up until this last week just fine with no problems, so I am unsure why it suddenly had this QT corruption issue. Is there anything I can watch for to prevent corruption again in the future?
I am not at home using the actual project file yet, I just did a test using a solid, but I have high hopes that it will work. If for some reason it does not I shall post again after re-testing all the components.
Thanks so much and have a great great night!
~C
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Thanks for the thoughts. I havn’t found what you are talking about yet, but ill look again tonight.
I am really disappointed in CC. All my older versions work just fine, I have not changed my QT at all. It’s only CC that is messed up.
I have been using AE since 1998, I’ve never had a problem like this before. I would never change anything software wise in the middle of a project, but looks like I’m going to have to attempt to go back a generation in software and hope it runs smooth. I had no idea anything was wrong until I tried to render it out. I already have many hours of work into the project. I have a hard deadline to meet. Im about to uninstall all my CC products and cancel my subscription and go back to CS 6, I am beyond frustrated with this. I am usually quite savy at problem solving and this has me stumped because I did not do anything significant or any changes in anything. It just doesn’t work.Thanks for the help and suggestions and I am of course open to any more suggestions! If by some miracle I fix the issue I will post!
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Also, This is only happening in Adobe AE CC, everything works just fine in AE CS 6 and in all versions of Premier etc.
I already did many hours of work in After effects CC, but I will try converting the project to CS 6 tonight to see if that will work. I am sad I can’t get AE CC to work properly on my computer. I have no idea how to even try and solve this. I have done every logical thing I can think of.
If anyone has any new ideas please let me know, thanks!
~C
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Lol, good point, I suppose more info would help 🙂
I installed the current version of After Effects CC, as mentioned I actually uninstalled it then re-installed. I use the entire CC suite. I am always up to date on that software.
I am using a Macbook Pro:
Processor: 2.3 GHz Intel Core i7
Memory: 8 GB 1333 MHz DDR3
Graphics: AMD Radeon HD 6750M 1024 MB
Software: Mac OS X Lion 10.7.5 (11G63)No third party hardware.
I have quicktime player 10.1
Looks like I also have quicktime Pro 7.6.6 installed in my applications / utillities folder.I don’t believe I am using Open GL on my laptop, I get this box everytime I open AE:

The issue I am having happens no matter what media I use. I have opened a new project and created a solid and tried exporting that and I still get the output module error shown in the previous post. Somehow AE lost connection to the codecs and I am not sure why. I have not done anything different that I can think of.
Let me know if I can provide any more information that can help with this.
Thanks!
~C
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Yes, we have actually been doing tests exporting out of Premier also. The only way we have been able to get the footage to look good it to convert the original clips to prores and bring it into premier that way. It will take days to convert all the footage.
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I actually just asked about this too. In my research and talking with people it seems the Quadro 4000 is the best bang for the buck, especially if you intend to use the new CS6 Ray trace features.
https://www.nvidia.com/object/premiere-pro-cs6.html
I would love anyones input on this. I noticed John Dickinson of Motionworks was also using this card when he was demoing the new ray-trace feature.
Thanks!