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  • Bob Dix

    November 28, 2017 at 7:15 am in reply to: Error message when Exporting Media

    That was a mistake.

    I Exported as mpeg 2 blu-ray and it worked.

    Thanks for the reply.
    And in addition :

    1. Re: Error compiling movie
    kulpreet singh
    Adobe Employee
    kulpreet singh Employee Nov 28, 2017 12:41 AM (in response to Bob Dix)
    Hi Bob,

    I am sorry for this annoying issue. I can see that you have a Dell Precision T5500 with a Nvidia Quadro FX 3800 (thanks for sharing your system’s specs under your profile). NVIDIA professional drivers no longer support this GPU (declared EOL).
    I would suggest you to try a couple of troubleshooting steps from the document.
    How to fix issues that cause errors when rendering or exporting

    Thanks,
    Kulpreet Singh
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    2. Re: Error compiling movie
    Bob Dix
    Level 2
    Bob Dix Nov 28, 2017 5:31 PM (in response to kulpreet singh)
    Thanks Kulpreet Singh,

    Yes, well I did get a note to say the Nvidia Driver had stopped working, but, then repaired itself.

    Amazing in itself, I just completed a 23 minute production which in the end was perfect.

    I must be lucky as the this system has been working without many issues for near 7 years, and nVidia only replaced the drivers 3 months ago. I also use a Dell Precision M6600 which may be more up to date.

    And, yes ‘
    How to fix issues that cause errors when rendering or exporting

    I did do all that and Cleaned the cache, perhaps it all worked to fix the issue.

    Regards,

    Bob
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    Go to original post

    Thanks, Ann

    Bob Dix Photographer
    Imaging & Video Production
    AUSTRALIA

  • Bob Dix

    November 27, 2017 at 1:21 am in reply to: Error message when Exporting Media

    OK

    Bob Dix Photographer
    Freelance Imaging & Video
    AUSTRALIA

  • Just for the record ,Evolution Studios said they could do it for $200 which was out of the question, so I just copied the video off The Sony Bravia when playing on the Sony Blu-Ray, the result was more than favourable when imported into CS 5.5.2 and I could extract the data I required.

    Bob Dix Photographer
    Freelance Imaging & Video
    AUSTRALIA

  • Todd,
    I’ll check all that when I get the disc back from Evolution Studios , but, it initially did not work on their computers either ?

    “Evolution tells me the disc was not finalized in Encore properly which could be right in the early days, so they are going to take a copy from the disc out of the blue- ray player and finalize it so I will then be able to extract the data I want.”

    Bob Dix Photographer
    Freelance Imaging & Video
    AUSTRALIA

  • Todd,
    I’ll check all that when I get the disc back from Evolution Studios , but, it initially did not work on their computers either ?

    Bob Dix Photographer
    Freelance Imaging & Video
    AUSTRALIA

  • Jeff,

    Yes it is , and the 2x Blu-ray (BD-RE) Drive is in the computers and have been working fine on other projects. The Sony Blue-Ray Player does play the disc to the Sony Bravia 55″ with no problem ?

    “no reason Windows Explorer should not allow you to see the files and folders on the disc. You’ve already shown the data is there by playing on another unit.”

    I agree but, it does not recognise this disc ???

    Thanks

    Bob Dix Photographer
    Freelance Imaging & Video
    AUSTRALIA

  • Bob Dix

    October 16, 2017 at 6:41 am in reply to: Formatting an old DVD using CS5.5.2

    Yes Ann,

    You were right, Export to 788×576 with square pixels. But, I used Movie Studio HD Platinum v 14, it just did it automatically and then automatically uploaded the file to You Tube, the the video looks spot on.

    At my age I did not even have to think about doing much. It was over 15 years ago, and my wife who is from Holland looked pretty good from an old Sony Hi-8 tape recording.

    Thanks

    ———————————————–

    Bob Dix Photographer
    Freelance Imaging & Video
    AUSTRALIA

  • Bob Dix

    October 16, 2017 at 12:34 am in reply to: Formatting an old DVD using CS5.5.2

    Ann,

    I do not know how to “Export to 788×576 with square pixels” and I have gone onto Sequence settings ?

    I got desperate >

    13. Re: Formatting an 7 year old Pal 720×576 dvd in Premiere Pro CS5.5.2
    Bob Dix
    Level 2
    Bob Dix Oct 16, 2017 10:21 AM (in response to Stan Jones)
    Stan,

    I finally tried using Movie Studio 14.0 Platinum which I hardly rarely use . Put the DVD in the program and it automatically imported as the correct format, then sent it to You Tube and I extracted all the stills I required within 10 minutes, I was truly amazed. There was no distortion in the movie or the stills for printing in Photoshop.

    I would still like to know how you would do it in Premiere Pro ?

    Thanks
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    14. Re: Formatting an 7 year old Pal 720×576 dvd in Premiere Pro CS5.5.2
    Bob Dix
    Level 2
    Bob Dix Oct 16, 2017 10:31 AM (in response to Bob Dix)
    I then extracted the Movie Studio v14 Platinum mpeg file and imported it into Premiere Pro and it worked perfectly, the right format and no distortion in the final video ? Everything worked including all the effects. Huuuuuuuuuum, why is it so ?
    Correct Answer
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    Bob Dix Photographer
    Freelance Imaging & Video
    AUSTRALIA

  • Bob Dix

    October 15, 2017 at 10:18 pm in reply to: Formatting an old DVD using CS5.5.2

    I certainly have the wrong pixel settings, but, how do you change it, Ann suggests Export to 788×576 with square pixels and I think it will fix the problem, but, how do you change the Sequence settings, there appears no manual changes possible ?

    It was videod in standard 4 x 3 , it was a long time ago before widescreen .

    Bob Dix Photographer
    Freelance Imaging & Video
    AUSTRALIA

  • Bob Dix

    October 15, 2017 at 10:14 pm in reply to: Formatting an old DVD using CS5.5.2

    Tero,

    You are right, but, how do you change the settings from standard ?

    Bob Dix Photographer
    Freelance Imaging & Video
    AUSTRALIA

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