Error message when Exporting Media

[Bob Dix]

I get an Error message when Exporting Media, I have gone to PREFERENCES > MEDIA ” Clean data base Cache”, but it will not Export Any ideas ?

0_errorcompilingmovieunknownerrormessage.jpg

Bob Dix Photographer
Freelance Imaging & Video
AUSTRALIA

[Chris Wright]

try exporting to another format like dnxhd.

[Bob Dix]

OK

Bob Dix Photographer
Freelance Imaging & Video
AUSTRALIA

[Ann Bens]

Why are you exporting to Mpeg Preview?

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Adobe Certified Expert Premiere Pro CS2/CS6/CC
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[Bob Dix]

That was a mistake.

I Exported as mpeg 2 blu-ray and it worked.

Thanks for the reply.
And in addition :

1. Re: Error compiling movie
kulpreet singh
Adobe Employee
kulpreet singh Employee Nov 28, 2017 12:41 AM (in response to Bob Dix)
Hi Bob,

I am sorry for this annoying issue. I can see that you have a Dell Precision T5500 with a Nvidia Quadro FX 3800 (thanks for sharing your system’s specs under your profile). NVIDIA professional drivers no longer support this GPU (declared EOL).
I would suggest you to try a couple of troubleshooting steps from the document.
How to fix issues that cause errors when rendering or exporting

Thanks,
Kulpreet Singh
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2. Re: Error compiling movie
Bob Dix
Level 2
Bob Dix Nov 28, 2017 5:31 PM (in response to kulpreet singh)
Thanks Kulpreet Singh,

Yes, well I did get a note to say the Nvidia Driver had stopped working, but, then repaired itself.

Amazing in itself, I just completed a 23 minute production which in the end was perfect.

I must be lucky as the this system has been working without many issues for near 7 years, and nVidia only replaced the drivers 3 months ago. I also use a Dell Precision M6600 which may be more up to date.

And, yes ‘
How to fix issues that cause errors when rendering or exporting

I did do all that and Cleaned the cache, perhaps it all worked to fix the issue.

Regards,

Bob
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Thanks, Ann

Bob Dix Photographer
Imaging & Video Production
AUSTRALIA