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  • Error message when Exporting Media

     Bob Dix updated 3 years, 4 months ago 3 Members · 5 Posts
  • Bob Dix

    November 26, 2017 at 11:12 pm

    I get an Error message when Exporting Media, I have gone to PREFERENCES > MEDIA ” Clean data base Cache”, but it will not Export Any ideas ?

    0_errorcompilingmovieunknownerrormessage.jpg

    Bob Dix Photographer
    Freelance Imaging & Video
    AUSTRALIA

  • Chris Wright

    November 26, 2017 at 11:50 pm

    try exporting to another format like dnxhd.

  • Bob Dix

    November 27, 2017 at 1:21 am

    OK

    Bob Dix Photographer
    Freelance Imaging & Video
    AUSTRALIA

  • Ann Bens

    November 27, 2017 at 10:53 am

    Why are you exporting to Mpeg Preview?

    ———————————————–
    Adobe Certified Expert Premiere Pro CS2/CS6/CC
    Adobe Community Professional

  • Bob Dix

    November 28, 2017 at 7:15 am

    That was a mistake.

    I Exported as mpeg 2 blu-ray and it worked.

    Thanks for the reply.
    And in addition :

    1. Re: Error compiling movie
    kulpreet singh
    Adobe Employee
    kulpreet singh Employee Nov 28, 2017 12:41 AM (in response to Bob Dix)
    Hi Bob,

    I am sorry for this annoying issue. I can see that you have a Dell Precision T5500 with a Nvidia Quadro FX 3800 (thanks for sharing your system’s specs under your profile). NVIDIA professional drivers no longer support this GPU (declared EOL).
    I would suggest you to try a couple of troubleshooting steps from the document.
    How to fix issues that cause errors when rendering or exporting

    Thanks,
    Kulpreet Singh
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    2. Re: Error compiling movie
    Bob Dix
    Level 2
    Bob Dix Nov 28, 2017 5:31 PM (in response to kulpreet singh)
    Thanks Kulpreet Singh,

    Yes, well I did get a note to say the Nvidia Driver had stopped working, but, then repaired itself.

    Amazing in itself, I just completed a 23 minute production which in the end was perfect.

    I must be lucky as the this system has been working without many issues for near 7 years, and nVidia only replaced the drivers 3 months ago. I also use a Dell Precision M6600 which may be more up to date.

    And, yes ‘
    How to fix issues that cause errors when rendering or exporting

    I did do all that and Cleaned the cache, perhaps it all worked to fix the issue.

    Regards,

    Bob
    Correct Answer
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    Thanks, Ann

    Bob Dix Photographer
    Imaging & Video Production
    AUSTRALIA

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