Alan Lorence
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COW Coin
Forum Replies Created
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If you’re having problems, then don’t update to the latest. Use the 3.0.4.1 update installer from our website to get back to 3.0.4.1 if you need to.
I haven’t been able to investigate why this happens for some people, but will eventually.
Alan.
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How is it without the large bg image? If it’s fine without the image, then check your prefs, OpenGL page, and make sure the “do not use texture RAM for bg images” option is checked. If it’s already checked, uncheck it and see if that makes a diff.
If removing bg doesn’t make a difference, I’m not sure what’s going on. You also didn’t verify that you have the latest drivers from NVIDIA. That’s ultra, super, mega important. Old/bad drivers can really make things slow.
Also, what frame number are you working at in particleIllusion. Higher frame numbers cause *much* calculation to be done, as particles need to be calculated from the beginning.
Alan.
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What video card does your current machine have? That’s the first place to look. If it’s not NVIDIA or ATI/AMD, that could be the first issue. If it *is* one of those, then download and install the latest video drivers from NVIDIA’s or ATI’s website.
If none of that helps, what exactly are you having problems with?
Alan.
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Have you already downloaded the latest video drivers for your card?
Are you running at least version 3.0.4.1 of particleIllusion?
If either answer is “no”, those are the first things to fix.
Alan.
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These are not from the “Pro Emitter” series released by wondertouch. GenArts (who owns the wondertouch brand) will NOT be selling these. The name of them really needs to be changed to make it clear they’re not connected with GenArts, wondertouch, or the rest of the Pro Emitters.
Alan.
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This will not be sold by GenArts (who owns the wondertouch brand). These emitters really need to be renamed — calling them “Pro Emitters” makes it sound like wondertouch/GenArts is producing and will be selling them.
Alan.
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I’ve just found out we’re having a problem with our support system, so if you’re having trouble getting emails through right now it should be fixed soon.
Alan.