Hi Craig,
What was your experience with this update? I downloaded it several times from the US ServicePlus site this morning and it would not open on my computer. I downloaded it from the UK site. It seemed to work after a few aborts and a computer restart – then it killed my camera. It is dead, will not power up. I had followed the instructions, external power, etc. Sony had no solution other than to send it in, the reset is in a menu. I visited the US Service plus again this afternoon. There was an entirely different login procedure (was none this a.m.). It downloads and opens easily – now.
Alan Barker