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Ultrascope buggy
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Like i mentioned. Systematical behavior when installing and when debuging it.
Sometimes on windows you have bad irq setup which makes all go haywire.
A lot of possibilities. As i see if BM have tested one working configuration and then it will probably work exactly the same way. If you make version 2001 from the same configuration then it probably will not work.
But lets be honest. It still is pretty cheap so you can test it and configure it and play around a bit.
If it will not work buy ready made combo or send it to some integrator who will test it out and tune.—
Margus
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Keep in mind… it is working… it is not working perfectly … it is flickering like interlace flicker.
According to your specs the card will work with
“PCI Express 1 lane, compatible with 1, 4, 8 and 16 PCIe slots.” Can’t read much into that spec.
ALL slots.
I am aware that YOUR card is working but we are trying to get MY card to work and your tech team have done little. The fact it works on your system does not prove it is a flawless card but that you had the time to come up with the right formula. Trouble is, I don’t have the time and that is why I bought the system that was approved by BM.Mike B
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I think you are missing the point of my posts. I’ll try to be more clear. It can in fact be used on a 1x, 4x, 8x and 16x slot. But that doesn’t mean it will work in EVERY PCI-express slot on every motherboard.
I’m just saying it is an avenue you should investigate, at the very least. Changing the slot order could be just the thing.
I’ve run them on z400’s (not my ideal setup due to the power issue), z600 and z800s. I’ve also built several custom built rigs. And like I mentioned in this thread (maybe it was another), on the micro ATX system that I build I had to play with the slot order to get it to work right. In that case it wasn’t the card causing the issue, but was the motherboard. What it comes down to is that every motherboard is slightly different.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
I am not sure why they have not yet be certified for Windows 7 and added to the list of supported OS’s, but it is something you can be sure I’ll ask about.
To elaborate on this. I confirmed with the PM’s today. This IS an approved OS and is in the release notes in the driver download. It has not yet been updated on the technotes page (which is something i’m actually working on now).
But I hope that helps clarify.
Sincerely,
Joshua
Director of Support
Blackmagic Design Inc. -
Surely you missed a career in politics and somantics. If it can be used in any slot there is the implied understanding that it will therefore WORK in every slot especially in such simple MB as the one I used.
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Hi Mike,
I am the the Product Manager (new) for UltraScope and have only just found out about your issue and would like to get this resolved. Can you please let me have a full description of your system so we can provide our recommendations.
Regards,
Hersh Burston
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Hi Hersh,
Let me describe Joshua Helling’s problem, since he did not make it clear. The HP Z400 is a wonderful computer, and it is approved by Blackmagic. Blackmagic also specifies multiple graphics cards. Josh is using a HP Z400 in the Blackmagic US labs. But based on his description
“I’ve run them on z400’s (not my ideal setup due to the power issue), z600 and z800s.”This is what Josh’s statement means. There is no power supply issue with the Z400. If you use the cheap recommended graphics cards that Blackmagic specifies (like the ATI 4670), then everything just works, and there is no “power supply issue”. But if you are Mr. Fancy Pants (like Josh, and my client Disney Broadcast, who wanted to get the best graphics card they could, even though it does not improve the performance of the Ultrascope) – if you get the specified NVidia Quadro FX4800, it requires a SPECIAL additional power supply adaptor for the NVidia card, which does not come with either the HP Z400, or the NVidia card, so you have to go to google, and search for a company to sell you this three dollar adaptor cable.
What does this all mean ? It means that when you read the Blackmagic Videohub installation manual, it tells you EXACTLY what computers work, and exactly what to do. But when you look at the Blackmagic specification specs for the Ultrascope, you have to guess as to what to do, and even if you “follow the rules” and pick a specified computer (like the HP Z400) but pick a specified graphics card that is on the supported list, you STILL can get screwed, because you don’t have all the right parts to do the installation. All I am saying is that Blackmagic should simply specify EXACTLY what to purchase (no guessing), and if the clients want to cheap out, and save money – well, they are on their own, and they have to deal with their own problems, for not listening to Blackmagic.
Sincerely,
Blackmagic Ultrascope fan # 1 (Bob Zelin ) -
Hi Hirsch
I have been in contact with Marcelino Medina
Support Engineer
Blackmagic Design Inc. USA
He has all the specs of my system. Perhaps you can follow up with him or email me direct if you likeMike Belanger
https://www.dandelionediting.com -
Hi Hirsch
I have not heard back from you folks and as I mentioned I did forward all the specifics to another person from BM as posted earlier.
Can you help resolve this issue?
mike belanger
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Hi Mike,
I have just returned from IBC and will get back to you shortly.
Regards,
Hersh Burston
Senior Product Manager
Blackmagic Design
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