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Thunderbolt cinema display major issues..!
Hi,
Having massive issues with Premiere CS6, a Macbook Pro Retina and a thunderbolt cinema display.
I seem to have changed something in preferences in Premiere and every time I launch the program now, both my macbook display and the thunderbolt display are taken up with fullscreen previews of the program out. I have no keystroke apart from command q which will work to reset the preferences so that I can open Premiere and work as normal.
Yesterday I had it working fine – program out went to the thunderbolt display and my retina screen was used for editing and effects…this morning – nothing works.
Can someone offer some advice? At present I am thinking that deleting the premiere preferences folder might work so that it resets the desktop but I dont know where to find this or if it will work…..Would resetting the disk permissions work?
Can anyone offer any advice?
Thanks in advance…
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2 Replies
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The normal hotkey for full-screen mode is Ctrl+` (the accent grave, next to the 1 key, under the tilde). If you’re in full-screen mode, you should also be able to hit escape to get out.
If that’s not working… from the documentation on Preferences [link]:
To restore default preference settings, hold down Alt (Windows) or Option (Mac OS) while the application is starting. You can release the Alt key or Option key when the splash screen appears.
To restore default preference settings and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option key when the splash screen appears.
Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
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Cheers Walter.
None of the above were working which was getting worrying.
I managed to solve it by plugging an additional display into the hdmi port. There appeared my Premiere desktop. Once in there I could detach the thunderbolt, open preferences (and add a hotkey for accessing this quickly) before resetting the playback options.
Managed to get things working again now. Phew – had a client coming in for a sound mix/colouring session which was going to look embarrassing with nothing working!
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