System Memory Problem

[Bob Dix]

Simon,
I too are getting the same message in Premiere Elements and causes it to stop or crash after about 2-3 mins, it was never like this . Dell Tech confirms 2GB Ram is ok and hard drives of 350GB. Says operating system may be corrupt and will need to be reinstalled. i will buy a new computer for CS5 first .

Let me know if there is an easier answer.https://kb2.adobe.com/cps/403/kb403011.html

I also get this ConnAPI. DLL not found. APP Failed see above , obviously some corruption there ?

Thanks.

Freelance Imaging & Video
AUSTRALIA

[Brian Louis]

You need to list your computer specs, and describe your workflow

[Bob Dix]

Brian,

It is a Dell Dimension Intel 925X Chipset, 3.2 GHz, 1MB L2 Cache,800MHzFSB 420Gb Hard drives and 2GB Ram. Which exceeds the system requirements for Premiere Pro 1.5.1 HDV Cineform up-grade and has been working very well for 3 years.Now after Importing H.264 MOV files from a Canon EOS 5D Mark II it crashes. So the same files were Imported into Premiere Elements 4 easily and accepted as 25fps not as previously shown in Pro as 2.5 fps. Premiere Elements after about 2 min of clips on the timeline says”Running low on memory , proceed with caution ” and eventually crashes. The assumption is there is corruption in the Windows XP professional operating sysem and needs to be reinstalled ? At a cost? i would be better to upgrade to CS5 and a new computer ?

Freelance Imaging & Video
AUSTRALIA

[Jon Barrie]

Hi Bob,

I would begin by pointing out that Premiere Pro 1.5.1 was never meant to work with HD or H.264.

The HD world was in its infancy when 1.5.1 was released and to make Premiere Pro would have been 18mths-2 years earlier in writin/testing code. So it was a DV app with late bolt-on HDV options.

H.264 is a complex codec, low file size, amazing quality. You will never get PPro 1.5.1 or 2 working with this format properly, it was not made for it. CS5 is well and truly made for it.

The Computer you are currently working with is not upto spec for HD/HDV in CS3 CS4 or CS5. So there is nothing wrong with your computer or the software, it’s just too old for the job. It was designed in a time where H.264 was not a part of the editing workflow. Sounds like you’ve gotten your money’s worth out of the workstation though.

– Jon Barrie 🙂

Jon Barrie
aJBprods
http://www.jonbarrie.net
http://www.suiteskills.com

[Bob Dix]

Hi Jon,

Yes you are dead right, I have got my money’s worth out of the system , I am surprised I have produced so many High definition projects which look broadcast quality on Pro tape to HDMI on a Sony 46″ 1080 TV, but, the system is giving up. I will need to upgrade when CS5 comes, looks like May 2010.

Thanks for your advice.

Freelance Imaging & Video
AUSTRALIA

[Scot Mccann]

For anyone having this issue on CS4, I’ve just been through it and it’s a pain.
Basically, Premiere tries to use RAM from the system addressing space- the same as every hardware board & windows app on the machine.
It’s especially confronting when on a 64 bit platform. Essentially, the bigger the premiere project file, the more likely this problem is to surface. HD footage compounds the problem by not only making the project file size bigger, but by taking more CPU & RAM allocation when playing out & rendering.
I have recently had this problem with a 24Mb project running on Vista64 with a Matrox AXIO HD installed. When running XP Pro I would encounter the error on standard def projects 6Mb and larger.
Best workaround was to turn off as many processes as possible in task manager, and assign Premiere realtime access to RAM. And then reduce the project size!
I also enabled memory remapping so that some devices could load above the 4GB addressing area, as I’m running 16GB RAM with Vista 64.
These links might be handy-
https://www.pcstats.com/articleview.cfm?articleid=2238&page=21
https://www.pcstats.com/articleview.cfm?articleid=2238&page=21

Hope that helps someone.

[Bob Dix]

Yes, Scot.

That is hard to believe with your set up.

Thanks

Freelance Imaging & Video
AUSTRALIA

[Bob Dix]

https://forums.adobe.com/thread/482700

Have a look at this and similar.

ID :kb402533
and ID : kb402533 Up dateID : ID 333161 earlier optimization for XP

Freelance Imaging & Video
AUSTRALIA