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Activity Forums VEGAS Pro Sony Vegas Unmanaged exception (0xc0000005)

  • Jessica Ward

    March 21, 2012 at 8:56 pm

    I have been having the same error come up. However, my Vegas loads fine. It is when I am trying to import images that it just freezes and gives this error. I have tried closing out all my programs and making the images a smaller size because I saw in some cases that it was a memory issue …but none of these things have fixed the issue. I still get an error every time I try to import an image

    Problem Description
    Application Name: Vegas Pro
    Application Version: Version 9.0e (Build 1146) 64 bit
    Problem: Unmanaged Exception (0xc0000005)
    Fault Module: C:Windowssystem32USER32.dll
    Fault address: 0x00000000772E9E8F
    Fault offset: 0x0000000000039E8F

    Fault Process Details
    Process Path: C:Program FilesSonyVegas Pro 9.0vegas90.exe
    Process Version: Version 9.0e (Build 1146) 64-bit
    Process Description: Vegas Pro
    Process Image Date: 2010-05-12 (Wed May 12) 17:59:16

    Any ideas?

  • An Nguyen

    July 1, 2012 at 2:01 pm

    Problem Description
    Application Name: Vegas Pro
    Application Version: Version 11.0 (Build 682)
    Problem: Unmanaged Exception (0xc0000005)
    Fault Module: C:Windowssyswow64iertutil.dll
    Fault Address: 0x7599FF8D
    Fault Offset: 0x0014FF8D

    Fault Process Details
    Process Path: C:Program Files (x86)SonyVegas Pro 11.0vegas110.exe
    Process Version: Version 11.0 (Build 682)
    Process Description: Vegas Pro
    Process Image Date: 2012-04-27 (Fri Apr 27) 19:45:46

    and mine stops at “Creating Windows”

  • Taylor Jones

    August 22, 2012 at 7:27 am

    The exact same thing is happening to me, same place where the startup screen stops etc.

  • Randy Champion

    January 7, 2013 at 5:39 pm

    I have been trying to find a fix to this problem for three days. Has anyone found a fix yet?

    In my case, I had compiled a bunch of video clips I had shot, some B-roll from another camera and lots of downloaded images from the web. The project is just over 2 hours long and I had no problems while editing. I knew it would take a while to render, so before leaving the office I started rendering. I saw that it said it would take about 6 hours to render everything so I eagerly got to the office the next morning to see the finished project. To my dismay, my computer had shut off.
    I booted it up and went to Vegas and saw that it said that so far 15 hours had passed and it was only 25% rendered. I thought that was strange and even stranger was the fact that it said there were still 19 hours to go. So I let it do its thing and the next day I looked at my finished project and it had failed to render one of the video tracks (I had created another track for the B roll camera footage). Ever since then when I try to open that project in Vegas, I get the box “Sony Vegas has stopped working” with the unmanaged exception (0xc0000005). I can open other projects in Vegas and have no problems using it for those projects, but there is something in that project that Vegas doesn’t like and shuts down. There are hundreds of elements in the that project so how do I find which one is causing the problem? Do I remove them one at a time and then replace them if they are not the cause? I do not have the time or desire to start over again. Here are the things I have tried so far:
    Running in Safe Mode
    Running as administrator
    Uninstalling Quicktime
    Reinstalling Quicktime
    Uninstalling and reinstalling Vegas numerous times
    Doing ALL of the different solutions for these types of problems on the Sony Vegas troubleshooting site
    researched all posts on Creative Cow pertaining to an ‘unmanaged exception’
    Tried all kinds of fixes found on YouTube, Google and Ask.com

    All of these attempts have been fruitless. Please help me.

  • John Rofrano

    January 7, 2013 at 7:21 pm

    [Randy Champion] “There are hundreds of elements in the that project so how do I find which one is causing the problem? Do I remove them one at a time and then replace them if they are not the cause?”

    You could move the project .veg file to a new folder so that it can’t find the media when it opens. Then open the project and one-by-one tell it where each media file is. When the project stops loading, the last media file you added was the problem.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Henry Stinson

    January 8, 2013 at 4:12 pm

    Hello! I am new to this forum and finding it very helpful! Thank you to all who contribute! I just recently upgraded to Sony Vegas Pro 11. I had been using 9. I am trying to figure out scrolling text (which by the way has been very difficult for me to figure out, even watching tutorials, reading the instructions on here, etc., I don’t know if it has to do with length (it’s 24 words))Anyway, I figured out how to right click when in the keyframer to change to “seconds” since I don’t understand the 29.99 coding it’s currently working under (my scroll is going way too fast). Every time I right click on that bar to change to “seconds”, I get the Sony Vegas Shutting down message with the error code “Unmanaged Exception 0xc0000005)” Below is the exact information and photo (you will see where I right clicked and it blacks out since there’s an error message that pops up)I haven’t had any issues with this program until now. Everything else seems to go smooth, it’s only when I try to change that coding. I would really appreciate any help on this. I did follow the instructions on an earlier post by adding Sony Vegas in my security settings but this did not work. Thank you!!

    5176_screenshotshuttingdown.jpg.zip

    Extra Information
    File: C:\Users\aubree-anna\AppData\Local\Sony\Vegas Pro\11.0\gpu_video_x86.log
    File: C:\Users\aubree-anna\AppData\Local\Sony\Vegas Pro\11.0\dx_video_grovel_x86.log
    File: C:\Users\aubree-anna\AppData\Local\Sony\Vegas Pro\11.0\svfx_video_grovel_x86.log
    File: C:\Users\aubree-anna\AppData\Local\Sony\Vegas Pro\11.0\dx_grovel_x86.log
    File: C:\Users\aubree-anna\AppData\Local\Sony\Vegas Pro\11.0\vst_grovel.log
    File: H:\VIDEOS\Worriesome Heart\settingsveg11&vibrantwithscrollingtext.veg

    Problem Description
    Application Name: Vegas Pro
    Application Version: Version 11.0 (Build 370)
    Problem: Unmanaged Exception (0xc0000005)
    Fault Module: H:\SONYVEGAS11\vegas110.exe
    Fault Address: 0x00495FE1
    Fault Offset: 0x00095FE1

    Fault Process Details
    Process Path: H:\SONYVEGAS11\vegas110.exe
    Process Version: Version 11.0 (Build 370)
    Process Description: Vegas Pro

  • Thomas Halford

    February 27, 2013 at 11:18 pm

    Im having a similar problem with sony vegas 12 it comes up with a box saying Illegal characters in path, vegas will open and I can still use it if I tab out and back in,
    Problem Description
    Application Name: Vegas Pro
    Application Version: Version 12.0 (Build 394) 64-bit
    Problem: Unmanaged Exception (0xe0434f4d)
    Fault Module: C:Windowssystem32KERNELBASE.dll
    Fault Address: 0x000007FEFDE89E5D
    Fault Offset: 0x0000000000009E5D

    Fault Process Details
    Process Path: C:Program FilesSonyVegas Pro 12.0vegas120.exe
    Process Version: Version 12.0 (Build 394) 64-bit
    Process Description: Vegas Pro
    Process Image Date: 2012-10-26 (Fri Oct 26) 12:11:42
    It was working yesterday now it not, I dont know if this has anyting to do with it but today I moved some files from one of my hard drives to another one, only vids and music really,which I unplugged from the computer, I dont think it had any vegas related files and also I had installed Itunes.

  • John Rofrano

    February 28, 2013 at 1:24 am

    [Thomas Halford] “Process Version: Version 12.0 (Build 394) 64-bit”

    The latest version is Build 486. You might want to update and see if this helps.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Josh Imtiaz

    July 27, 2013 at 6:00 am

    Hi, can you PLEASE help me. I have the same problem except mine says this:

    Problem Description
    Application Name: Vegas Pro
    Application Version: Version 12.0 (Build 563) 64-bit
    Problem: Unmanaged Exception (0xc0000005)
    Fault Module: C:WindowsWinSxSamd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251MSVCR90.dll
    Fault Address: 0x0000000071F8E293
    Fault Offset: 0x000000000001E293

    Fault Process Details
    Process Path: C:Program FilesSonyVegas Pro 12.0vegas120.exe
    Process Version: Version 12.0 (Build 563) 64-bit
    Process Description: Vegas Pro

    I’m guessing it has something to do with my AMD graphics card. I’s so tired of having this problem, I get it every I’m keyframing a plugin called “BCC Glow”

    Here is a picture of what I was doing at the time:

    https://gyazo.com/37bde666700039b8155aac90a9210ec7

    I’m so mad, and I really want a fix now. 🙁

  • John Rofrano

    July 27, 2013 at 11:59 am

    [Josh Imtiaz] “Application Version: Version 12.0 (Build 563) 64-bit”

    The latest version of Vegas Pro 12.0 is Build 670. I would download the latest version and see if it fixes the problem. If not, report the exception to Sony.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

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