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Activity Forums VEGAS Pro Sony Vegas Pro 12 GPU Acceleration CRASH!

  • Sony Vegas Pro 12 GPU Acceleration CRASH!

    Posted by Iiro Kokkonen on March 9, 2013 at 11:30 pm

    When I’m starting Sony Vegas Pro 12 it loads like it should but at the part when it gets to “Initializing GPU-accelerated video processing…” it crashes. Crash report is like this:

    Problem Description
    Application Name: Vegas Pro
    Application Version: Version 12.0 (Build 486) 64-bit
    Problem: Unmanaged Exception (0xc0000005)
    Fault Module: C:\Program Files\Sony\Vegas Pro 12.0\vegas120.exe
    Fault Address: 0x0000000000000000
    Fault Offset: 0x0000000000000000

    Fault Process Details
    Process Path: C:\Program Files\Sony\Vegas Pro 12.0\vegas120.exe
    Process Version: Version 12.0 (Build 486) 64-bit
    Process Description: Vegas Pro
    Process Image Date: 2013-01-23 (Wed Jan 23) 08:28:16

    I have NO IDEA what is this saying or what is this suppose to mean. I have looked all over the internet
    and still no answer to my problem.

    My graphics card is AMD Radeon HD 6870 – Updated drivers – Catalyst updated + the motherboard graphics card which is some AMD Radeon HD 3200 series that is not on use.
    Any feedback would be much appreciated!

    Y.O.L.O

    John Rofrano replied 11 years, 9 months ago 7 Members · 17 Replies
  • 17 Replies
  • David Alfredo

    March 10, 2013 at 4:48 am

    I would suggest uninstalling your 6870 completely, even pulling it out of the PCI-E port, then starting Vegas in default mode (CTRL+SHIFT while booting) and see whether the motherboard’ built-in GPU is enabled in preferences->video, it it’s then disable it both in Sony Vegas and if possible in the PC BIOS, uninstall its drivers too, after all this put your 6870 back in your PC and install the latest drivers, restart your OS and try booting VEGAS, should work.

    of course I’m assuming the GPU is well-powered, not damaged, using latest drivers and not overclocked (same for the CPU, some software is more sensitive to overclocking than other depending on the hardware), also assuming Vegas 12 is original software as well as the OS. Good Luck !

  • John Rofrano

    March 10, 2013 at 1:01 pm

    You might want to start by disabling the motherboard AMD Radeon HD 3200 in the BIOS so that there is only one graphics card in the system. Otherwise, David gave some good advice for further debugging.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Dave Osbun

    March 10, 2013 at 1:08 pm

    Pulling the PCIe graphics card out of the system is not needed. Just simply go into the mobo BIOS and make sure the onboard video is disabled.

    I don’t feel that the 6870 card is going to give you any benefit by having GPU rendering enabled (unless your cpu is an Intel i3 or equivalent). If you disable GPU rendering your crashing will go away.

    Just so you know, I use the 2gb 7850 Radeon card and with GPU enabled it gives the same render time as with GPU disabled (with i5 3570k cpu.

    Dave

  • Iiro Kokkonen

    March 15, 2013 at 5:43 pm

    And now… Would you explain me wtf is bios, i’m no good at this sorry 🙁

    Y.O.L.O

  • John Rofrano

    March 16, 2013 at 11:06 am

    [Iiro Kokkonen] “And now… Would you explain me wtf is bios, i’m no good at this sorry :(“

    The Basic Input-Output System (BIOS) is the first screen that you see when you turn on your PC. Usually there is a message at the bottom that says press Del or F2 to change the settings. These settings control the computer hardware. One of the thing you can do is disable components that are not needed. This allows you to disable the on-board graphics when you add a second graphics card. Some computers are smart enough to switch between the two but some are not and require one of them to be disabled. If you added the second card yourself and didn’t disable the motherboard card, this may be your problem. If you don’t know what the BIOS is… I wouldn’t touch it. Bring your computer to a qualified technician to troubleshoot your problems.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Iiro Kokkonen

    March 16, 2013 at 11:43 am

    All right, I have managed to disable the hd 3200 but still no luck. Why is this happening? Vegas 11 was working a month ago but not anymore…. is there a way to launch the program without gpu acceleration?

    Y.O.L.O

  • David Alfredo

    March 16, 2013 at 5:38 pm

    have you updated your VGA drivers recently? maybe the set you’re using now is buggy with Vegas, try rolling back to the version you were using when Vegas was running fine, if you didn’t update then it could be damaged system Vegas files or driver files, I’d try a fresh re-install of the OS with the on-board VGA disabled, updated Radeon drivers and latest Vegas built, you know sometimes the OS registry gets messed up.

  • John Rofrano

    March 17, 2013 at 1:45 am

    I agree with David. If it worked before and doesn’t work now you have to figure out what changed about your system. Drivers are a good place to start.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Iiro Kokkonen

    March 21, 2013 at 7:18 pm

    THANKS TO ALL OF YOU!!! I got it work, i had to update my AMD catalyst thing… (facepalm) I’m so stupid 😀 thank you for your time and help, the HD 3200 was another trouble i wanted to correct and now it’s done 🙂 thank you so much!! 🙂

    Y.O.L.O

  • David Poulton

    April 29, 2013 at 1:58 am

    i have this same issue with my graphic driver version 13.1 (latest) i am going to try rollback to 12.8 and see if that fixed the problem

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