Sony Movie Studio 13 keeps freezing and or crashing?

[Jeff David]

I am a total novice, this is my first project ever but I think the 80% full hard drive might be the problem?

With Serif Movieplus that I had been using, the program pulls the clips off of the hard drive, they are not stored in the software program until the point were you export them to a file.

So I already exported my project to files on my internal c drive and therefore (I’m guessing?) can take the actual clips stored on my internal c drive (as opposed to the files I created when I exported the project) and transfer them to an external drive as they should not be needed as I saved the project to the files that are stored on my internal C drive. That way I can get my internal C drive space freed up.

Am I right about this? I am just guessing.

Thanks for any help!

[John Rofrano]

[Jeff David] “My internal c drive is 80% full. IS that possibly the problem? “

80% is about the tipping point. You really don’t want to use drives that are more full than that. As a hard drive reaches capacity it gets slower and slower. Freeing up space or working off of an external USB3 or faster drive would also work.

~jr

http://www.johnrofrano.com
http://www.vasst.com

[John Rofrano]

[Jeff David] “Am I right about this? I am just guessing. “

If you have source files in another program that you have render to a new video and you are only going to use this new video with Movie Studio, then yes, you can move the original source files off of your C: drive and onto external storage.

~jr

http://www.johnrofrano.com
http://www.vasst.com

[Jeff David]

Yes. I that is what I did.

I exported the SERIF MOVIEPLUS project to 15 minute files and then imported them into SONY MOVIE STUDIO.

I just finished transferring all my original source clips to my external D drive.

I opened up MOVIE STUDIO just now – looks like all the footage is in there.

I’m going try to edit now and see what happens.

Now my internal c drive is, “only” 61% full instead of 80%

I was going to ask of 8 GB of ram is enough but another poster -just posted the same issue (above) saying he went to 16 gb of ram and is still having the same problem so should 8 gb be ok?

I have to check my video card make sure it’s compatible but it should be.

Any idea why it keep crashing?

[Jeff David]

Yes thanks John.

I got the internal C drive to where it is only 60% full now but that did not help. MOVIE STUDIO is still crashing.

I have done a lot of research and MOVIE STUDIO crash reports by others are all over the SONY forums and all over the internet. It looks like it is riff w crashes.

I did a search on Youtube and there are a load of supposed fixes for VEGAS PRO which I am sure can also apply to MOVIE STUDIO.

I tried a few of them to no avail. I’ll keep trying. I also sent a ticket to support and will call them in the morning.

Wow I am really disappointed to find that there are problems even w MOVIE STUDIO. I thought those troubles were behind me once I switch from SERIF MOVIEPLUS.

Thanks again.

[John Rofrano]

[Jeff David] “Now my internal c drive is, “only” 61% full instead of 80%”

You really shouldn’t be editing on your C: drive. A video editing computer should have at least 2 drives, one for the OS and programs and a second for your video projects. This is because your OS is constantly swapping memory to a swap file on your C: drive and this is causing contention with you trying to edit large video files.

[Jeff David] “I was going to ask of 8 GB of ram is enough but another poster -just posted the same issue (above) saying he went to 16 gb of ram and is still having the same problem so should 8 gb be ok?”

8 GB should be enough unless you’re editing 4K.

[Jeff David] “Any idea why it keep crashing?”

Movie Studio is crashing? Does it give any error message?

~jr

http://www.johnrofrano.com
http://www.vasst.com

[John Rofrano]

What format did you render the videos to? I wonder if that has anything to do with the crashing?

~jr

http://www.johnrofrano.com
http://www.vasst.com

[Jeff David]

When I exported the project from SERIF I exported them in high definition using, “high” quality – one lower than best.

Used mpeg4

As you know, in SONY you can set the uh I think it’s called the “preview screen” (the screen on the far right where you view your project) quality to “PREVEIW – QUARTER” just one higher than the lowest quality.

I was not trying to render these crashes happen when I am on the timeline editing.

I actually did previously successfully render and burn to a cd a 2 hours of footage. It was just a test I did to see if SONY would crash upon rendering like SERIF did. I did not do any edits when I did that I simply loaded 2 hours of footage in and rendered it.

Lenovo quad core i7 8 gb of ram, Windows 8.1

[Jeff David]

Thanks John.

“Most” of my video clips were moved to an external hard drive.
There are still some clips on my C drive which based on what you just said I will move to the external hard drive.

Once I exported the SERIF project to file folders I saved them to my C drive.

So I have the original video clips MOSTLY on the external drive and the files I created when I exported the SERIF files to my C drive.

Should I move the files I created when I exported the SERIF project off of my C drive to the external drive? I guess I should based on what you said but currently w the exported SERIF files on my c drive, I don’t even plug in my external drive and SONY M STORE is pulling off of the files created from the SERIF export currently on my C drive.

So based on your advice I will transfer the rest of the internal C DRIVE clips, as well as the files created when I saved the SERIF project to files, to the external drive and maybe that will fix it!

Nope – not editing 4k just HDef.

There is no error crash message the screen simply freezes and when I try to click on something in SONY MS nothing happens then it will go whitish hazy screen translucent so to speak so I can still see SONY MS but can’t close out of it.

I have to do task manager end task to get out of SONY MS.

I would think SERIF should have told me about having the clips on seperate drives as I told them about that at one point.

I really appreciate your help.

I’ll give it a try.

Lenovo quad core i7 8 gb of ram, Windows 8.1

[John Rofrano]

I’m just wondering if Vegas Pro is having a hard time editing those MPEG4 files. It’s tough to say with MPEG4 because the specification is so broad. One thing you could do is transcode them to a format that’s easier to edit like CineForm. You can do this with the free GoPro Studio. It might be worth a try just as a test. If Movie Studio is still crashing with the CineForm files than at least you know it’s not the MPEG4 files that caused the crashing. If it stops crashing then you’ve found the problem.

~jr

http://www.johnrofrano.com
http://www.vasst.com