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  • Sony EX1R – problem with footage

    Posted by Wojciech Jastrzębski on August 15, 2010 at 11:21 am

    I was recorging a wedding last saturday, and when i came home, and just transfered the video material from the camera via usb cabel using XDCAM browser software to transfer the files i just saw a specific footage problem, i cant work with the material because the footage have a lot of this footahge distorions, there is a kind of a error. im using sony sxs pro 32 GB original memory cards from sony. i also checked this in the camera, and i the camera during playback the problem is also, the vidio freezes for a less than one second on the LCD display!

    Please help me somehow.

    986_ex1rproblem4.jpg.zip
    – here’s one frame from the video, showing the problem.

    Craig Seeman replied 15 years, 8 months ago 7 Members · 25 Replies
  • 25 Replies
  • Craig Seeman

    August 15, 2010 at 3:16 pm

    I hope you don’t mind that I embedded it to make it easy for others to see. I’ll remove embed if you like.

    It seems the frame is split between two images. That you are seeing it in camera is not a good sign as it means something happened during recording. I’ve never seen this before in an EX recording.

  • Rafael Amador

    August 15, 2010 at 3:35 pm

    [Wojciech Jastrzębski] ” i came home, and just transfered the video material from the camera via usb cabel using XDCAM browser software to transfer the files”
    Hi Wojciech,
    To download the footage, you don’t use the Clip Browser, but the Transfer tool.
    rafael

    http://www.nagavideo.com

  • Wojciech Jastrzębski

    August 15, 2010 at 5:11 pm

    We are using Windows, is transfer tool available for win? I couldn’t find this soft for windows (only for mac).

  • Don Greening

    August 15, 2010 at 6:35 pm

    There is no XDCAM Transfer Tool for Windows machines, I’m afraid.

    – Don

    Don Greening
    Reeltime Videoworks
    http://www.reeltimevideoworks.com

  • Michael Slowe

    August 15, 2010 at 6:37 pm

    Rafael, if you’re downloading files from the card to a hard drive surely you do use Clip Browser. The Transfer app. is used to ingest as video into your edit system. At least that’s how I work.

    Michael Slowe

  • Craig Seeman

    August 15, 2010 at 6:38 pm

    But does anyone have any thoughts regarding the issue he’s seeing.
    Note that he’s seeing this when the clips are played back on the SxS card in camera.
    I have never seen this happen to a recording before.

  • Michael Slowe

    August 15, 2010 at 6:38 pm

    Sorry, I was thinking Mac, does he say he’s on Windows?

    Michael Slowe

  • Craig Seeman

    August 15, 2010 at 6:38 pm

    and XDCAM Transfer is Mac only.

  • Wojciech Jastrzębski

    August 15, 2010 at 7:05 pm

    in the camera i see the video is freezing for a less than one second. I do not know why something like that appears. and when i import the video material to adobe premiere pro cs4, during playback i saw such an issue.

  • Don Greening

    August 15, 2010 at 7:08 pm

    Just had a look and…………wow. Never seen that before.

    [Wojciech Jastrzębski] ” the vidio freezes for a less than one second on the LCD display!”

    Do you mean that when you see one of the glitches that it lasts for less than one second and then keeps playing forward? You can try reformatting that 32G card and try some test footage to see if you can duplicate the issue. But honestly, if it were me, I’d show Sony one of those glitches and then ask for a replacement card.

    This assuming that none of your other video cards have displayed a glitch like that. This would rule out a camera problem.

    – Don

    Don Greening
    Reeltime Videoworks
    http://www.reeltimevideoworks.com

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