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Activity Forums Sony Cameras Sony EX1R – problem with footage

  • Wojciech Jastrzębski

    August 15, 2010 at 7:38 pm

    thank you for your reply.

    I have 4 32GB cards, and i have to play the video material again, very carefuly, and than i can tell you if it has happened only on the one of those sony cards. I hope that this is the sxs card problem, not camera problem.

    ill send it to sony, and when ill receive the reply from them ill post it here.

  • Don Greening

    August 15, 2010 at 8:24 pm

    In the summer of 2008 I shot a wedding with my original EX1 with a Sony 16 Gbyte SxS Pro card. I saw this glitch when editing and was quite surprised to say the least. I’ve still got that card and have never seen another glitch like that on any of my SxS cards. I’ve got 4 32’s and 4 16’s

    987_offload01480040702.pct.zip

    – Don

    Don Greening
    Reeltime Videoworks
    http://www.reeltimevideoworks.com

  • Wojciech Jastrzębski

    August 15, 2010 at 8:47 pm

    Thank you for your reply!
    I also have the same problems as you. what have you done to solve the problem, please help me, because i dont realy know where is the problem and why something like that apperas!

  • Don Greening

    August 15, 2010 at 8:59 pm

    I haven’t really done anything significant to resolve the problem. For a short while after I saw the glitch I was waiting for the same thing to happen again and it never has. I do reformat my cards on a regular basis and before the glitch I just used to empty the cards using my laptop or using the camera. I don’t reformat each and every time but probably every third time. There are people that simply empty their cards without reformatting and they never have problems.

    I had a photo expert tell me he’s seen pictures from SDHC and CF cards that have ghosted images from previous pictures on top of current images because the cards were emptied and not reformatted between uses. That’s one of the reasons why I reformat.

    – Don

    Don Greening
    Reeltime Videoworks
    http://www.reeltimevideoworks.com

  • Wojciech Jastrzębski

    August 15, 2010 at 10:10 pm

    ok, hmm, okay, so you think that i have to reformat the sxs cards, but can you explain me how you do it? step by step.

    Im reformating the cards using the camera, sony ex1r’s menu, or sometimes “my computer / right click on the sxs disc / format”.

    Should I do it in the other way?

  • Don Greening

    August 15, 2010 at 10:42 pm

    If you wish to reformat just do it in the camera. That’s the fastest and most reliable method.

    – Don

    Don Greening
    Reeltime Videoworks
    http://www.reeltimevideoworks.com

  • Bruce Rawlings

    August 16, 2010 at 7:55 am

    I think formatting should always be done in the camera. I have seen somewhere that computers can leave all kinds of little files on a card. I think delete all clips in the camera is normal procedure so that you do not erase saved profiles etc. But more to the point how can your picture problem be resolved?

  • Michael Slowe

    August 16, 2010 at 11:32 am

    Don, in the Vortex Media EX workshop DVD Doug Jensen advises against formatting cards. He advises deleting clips in the camera for further use. Formatting deletes everything from the card including any saved camera settings. These include PP’s, screen lay out, audio settings etc etc and I have these all saved on all my cards. No need to format, it achieves nothing.

    Michael Slowe

  • Ian Cook

    August 16, 2010 at 2:16 pm

    It looks like an encoding or related video problem but the card should be reformatted and tested and the camera reset in any case. There is no danger in formatting the card as long as the camera settings have been stored elsewhere. All of this (storing/recalling settings; formatting the card; resetting the camera) is done from the OTHERS menu.

    Others–>Camera Data store/recall
    Others–>Format Media A/B
    Others–> All Reset

    Again, the prescription against formatting does not necessarily apply in every situation as long as you are not deleting any setup files.

    If the issue persists the camera and a card showing the issue should be sent in to Sony.

  • Wojciech Jastrzębski

    August 16, 2010 at 11:22 pm

    Here’s another frame grab of the problem:

    You can see that footage is bricked. It lasts for about 10 frames.

    The glitch doesn’t look the same every time I play back. It’s in the same place on timeline, but I noticed that after restarting premiere it changed it’s appearance few times.

    When playing back on the camera, blue screen showing “Media Error Playback Halted” appears, just before the glitch.

    It happened only on one memory card, few times. I hope that’s only memory card problem, not camera problem. Any ideas?

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