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Premiere Pro CS4 Audio Conforming
Does anyone have the email address or telephone number for the design team or the engineering department that designs Adobe Premiere Pro? I want to speak with them about the fact that the user can’t shut off audio conforming if they don’t need it. I understand why they have audio conforming, and normally it is a good feature, but under certain circumstances, it is a nuisance! I have seen hundreds of complaints on different websites about this feature, and for some reason I can’t get a contact number for the design team. Anybody out there with a contact number?
Thanks. -
6 Replies
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I only have 800-642-3623. But I doubt they would change the very base of the entire platform after a phone call 🙂
Also keep in mind that FCP also conforms audio AND video, (to Prores in that case), Premiere only conforms the audio. You couldn’t edit otherwise.
I think you posted on that topic before, but conforming on our side only takes a few minutes at most, and that’s with 15 hours of footage.
What format are you working with?
Vince Becquiot
Kaptis Studios
San Francisco – Bay Area -
Right now I am using CS3 but I am planning on updating to CS4 as soon as AJA fixes a NTSC bug that they have with their Xena LHI cards. I am currently using the AJA LHE card and I am recording NTSC and HD in the AJA quicktime files. It’s funny that you say Final Cut also does conforming because the guys at AJA did a test with their system and they told me that it didn’t conform after recording.
I am using this system to record from the BNC outputs of film and video cameras whether it is NTSC or HD-SDI. I know that Adobe conforms all compressed audio to match their audio format so that all the audio is one type of format with the same quality. My problem is that I use this system on the movie sets and if a director ask me to play back a section of the last clip that hasn’t been conformed, there will be no audio and there will be a angry director. According to Adobes’ website, CS4 with Windows Vista 64bit is much faster so I’m hoping that makes audio conforming much faster, but until then, why not have the option of conforming the audio after you place the clip into the timeline? It would take minimal time for a piece of the clip and take up less hard drive space as well. Anyway Vince, thanks for the phone number, I’ll give it a shot.
Charlie Westfall -
That’s right I remember, the AJA capture post. You are in a very particular situation, still i don’t really know why it’s taking so long.
We’ve been having issues with AJA drivers as well on CS4 and am hoping it will be solved in the next update.
Have you tried any other format yet? Even without Vista 64 it should be lighting fast.
No sure about FCP and Kona, I would imagine that if you were to output to Prores, there wouldn’t be a need for conforming…
Vince Becquiot
Kaptis Studios
San Francisco – Bay Area -
Yes, I tried AVI and it didn’t need audio conforming but that is because the video is uncompressed and so was the audio. Adobe accepts uncompressed audio as long as it is the same format as theirs. I noticed in windows explorer that the audio files were separate wave files. It’s too bad Adobe can’t treat the compressed audio files that way. Regarding the audio conforming speed, I had the guys at AJA do a test with their system, and a 1 1/2 minute take took 5 seconds to conform. That, I can deal with, but when we do a 20 minute take on the set, the conforming would then be over 1 minute. A director isn’t willing to wait more than 5 ten seconds for anything. Is your CS4 on a 64 bit system or a 32 bit system? If it is a 64 bit system, could you do a test with HD video and audio? Maybe record 2 minutes of video and see how long it takes to conform the audio. That would be a awesome test. Thanks again for your help.
Charlie Westfall -
Well, right now I happen to be on a Core i7 920, on a Gigabyte motherboard with 8 gigs of ram and a RAID 5 (around 350 MB/s), running on Vista 64. Importing a 22 minutes h.264 File at high quality took 4 seconds to conform.
Importing a DVCPro HD 720P file of 5 minutes took less than a second…
Hope that helps.
Vince Becquiot
Kaptis Studios
San Francisco – Bay Area -
First off, I really appreciate your support Vince. My system has Core 2 Quad 3 Ghz and 2.4 Ghz with 8 gigs of RAM and 64 bit. Again because I am using CS3 until AJA fixes the NTSC issue with CS4 (they have a BETA version and the fix will be available in 3 weeks), I am not able to take advantage of the 64 bit system. After reading your last response, it gives me hope that the 64 bit system with CS4 makes a huge difference, but it also makes me wonder if SCSI drives make that much of a difference. I am using 7200 RPM 1 TB SATA drives (they are plenty fast for DVCPro HD) so I have much more storage. Also, I am wondering if capturing video instead of importing video to the project has anything to do with the conforming speed. It seems I’ll just have to wait until I update to CS4 and the LHI card to find out how fast the conforming will work. I’ll keep you updated when that happens. Again, thank you for your help.
Charlie Westfall
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