PPRO CS6 MPEG2 export Frames skip

[Dennis Radeke]

I’d try a couple of the standard MPEG2 presets and see if the resulting files have the problem you’re describing. If they don’t, then the problem is likely to do with your settings. If they do, then the first thing I’d do is to clear your cache, trash your preferences.

[Mark Shumard]

Thanks, Dennis. Standard setting MPEG2 1080p HQ 29.97 plays fine. Standard setting MPEG2 720p HQ 29.97 skips (drops about 3 frames at odd intervals) Every 720p custom setting that I tried dropped frames, although in different places for different settings. All renders using the same setting drop the same frames (renders are identical when I use identical settings.) When I play any particular exported MPG2 file, the same frames are dropped whether the file is played from the beginning or started somwhere within the file. I got identical playback results when I played the MPEG2 files on a 2nd computer – different processors, video card and operating system. (All MPEG2 files were exported from PPro CS6 and played with Windows Media Player.)

I tried exporting and identical clip with identical settings on another computer using PPro CS4. All exports played great. In fact, every MPG2 file I’ve ever exported from CS4 has played well.

I imported some of the skipping MPG2 exports into a PPro CS6 project and put them on a timeline to look at them closer – and they all played fine on the timeline!

Any ideas?

[Dennis Radeke]

okay, you have me stumped. I’ll try to ask engineering and see if they have any suggestions.

[Dennis Radeke]

one other thing to try is to see if there are dropped frames with VLC player.

[Mark Shumard]

Dennis, Thank you for your time and thoughtfulness. I looked at the 1080P file more closely since I wrote the last message and noticed that it skips in a few places. My best guess is that the MPEG2 codec is corrupt. When I get the chance I’ll reinstall the PPCS06 software. By the way I forgot to say that my C drive is a 120GB solid state. Don’t know if that has anything to do with the problem … thanks again.

[Mark Whittle]

Any news with this issue?

I have a colleague with a similar problem. DVCPro50 to MPEG, initially letting Encore handle the transcode, then I tried a manual export of a short clip which even skipped on my system (Mac Pro, CS5.5, FCP7)
The video plays back fine on Premiere’s timeline but skips or hiccups (repeats a frame?) at the same spot every time in the MPEG file.

Cheers,

Mark W.

[Mark Shumard]

Sorry I have nothing more on this. I’ll try re-installing Premiere Pro eventually, maybe that will help. In the weeks after I posted this I found that the problem occurs in exporting with the “MPEG2 for DVD” as well. I worked around this by exporting a DVAVI from Premiere Pro CS6 and encoding to MPEG2 in Adobe Media Encoder CS4, which I still have on another computer. I exported the HD files I needed from PPCS6 as H264 files.

The big differences between my old and new computers is that my new computer is 64 bit, has more RAM, has 8 threads on a 4-core processor that is overclocked, and has a solid-state drive as a C-drive. That’s where the Premiere CS6 is located. If your computer has anything in common it might be a clue to the problem.

[Jeffrey Gould]

Hi, since CS6, I’m getting the same thing but in MPEG2 export. It only happens on dissolves. In encore I can go frame by frame and one frame is doubled every few dissolves…never in any other effect. Two computers. Same issue. HDV 1440x1080I to 720×480 upper field. Very frustrating.

Jeffrey S. Gould
Action Media Productions

[Virgil k. Reed]

Hi Dennis,
I was wondering if you found anything out from the engineers. I’ve got similar problems with my Mpeg 2 videos exported from adobe media encoder. I’ve tried just about every variation of file settings possible and in the end, my video still skips/hiccups at various
places. I was hoping when I upgraded to Adobe Creative Cloud that the problem would solve itself, but no luck.

Does anyone get clean video from adobe media encoder when output in mpeg2 form? I’m beginning to think it doesn’t exist. 🙂

Here are my system settings:
Can anyone help me?
Thank you,
Virgil

OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name VIRGIL-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz, 3201 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1301, 11/16/2010
SMBIOS Version 2.5
Windows Directory C:Windows
System Directory C:Windowssystem32
Boot Device DeviceHarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = “6.1.7601.17514”
User Name virgil-PCvirgil
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 24.0 GB
Total Physical Memory 24.0 GB
Available Physical Memory 18.1 GB
Total Virtual Memory 48.0 GB
Available Virtual Memory 41.6 GB
Page File Space 24.0 GB
Page File C:pagefile.sys

[Mark Shumard]

I am still getting this skipping problem, only when I play the MPEG2 in Windows Media Player. My work-around is still to export another file type from CS6 and render an MPEG2 file from that export in CS4 on another computer. I think that Adobe has changed something between CS4 and CS6. Is anyone getting good results exporting MPEG2 from CS6 and playing the file in Windows Media Player?