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Official Seagate 1TB drive failure announcement
Posted by Paul Dickin on January 16, 2009 at 9:53 pmHi
Just came across this gem – whilst editing off 3 of the listed 1TB 7200.11 drives in a (backed up) Raid 0 array…
Quote:
“Welcome, Seagate hard drive owners. A number of Seagate hard drives from the following families may fail when the host system is powered on:
Barracuda 7200.11
DiamondMax 22
FreeAgent Desk
OneTouch 4
Barracuda ES.2 SATA
SV35”
https://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931https://www.theinquirer.net/inquirer/news/374/1050374/seagate-barracudas-7200-11-failing
Walter Biscardi replied 17 years, 3 months ago 9 Members · 23 Replies -
23 Replies
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Elijah Lynn
January 17, 2009 at 1:01 amSorry to hear that buddy. Hopefully a firmware update will fix this like the 1.5 TB’s.
I am gearing up to get some 1.5’s in a Drobo 2 (eSata) and really want to believe in Seagate. Maybe WD will come out with a 1.5 TB soon, I would feel better with them.
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Walter Biscardi
January 17, 2009 at 3:00 amEvery single drive manufacturer will issue a statement like this from time to time. It’s inevitable. What this tells me is they had a bad run of drives.
Just like I recently received a PCI-E card that was not working correctly. turns out they had a bad run of cards and simply swapped it out.
Nobody is immune to this. Be thankful they actually notified you rather than wait for a flood of complaints on forums like this to acknowledge a problem.
Walter Biscardi, Jr.
Biscardi Creative Media
HD and SD Production for Broadcast and Independent Productions.STOP STARING AND START GRADING WITH APPLE COLOR Apple Color Training DVD available now!
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Sean Oneil
January 17, 2009 at 3:31 am[walter biscardi] “Nobody is immune to this. Be thankful they actually notified you rather than wait for a flood of complaints on forums like this to acknowledge a problem.”
There’s already been a massive flood. It’s more serious than you think. I’ve read the failure rate for this drive is as high as 40%. Take a look:
https://news.google.com/news?oe=utf-8&rls=org.mozilla%3Aen-US%3Aofficial&client=firefox-a&um=1&tab=wn&nolr=1&hl=en&q=Seagate+7200.11&btnG=Search+NewsI have two editing bays that have these drives. Unprotected RAID-0. Nothing on there I can’t restore, but I’m taking this very seriously and finding out if I have the bad firmware or not. So much for the MLK holiday.
Sean
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Walter Biscardi
January 17, 2009 at 3:42 am[Sean ONeil] “I have two editing bays that have these drives. Unprotected RAID-0. “
I gave up on RAID 0 about two years ago now. Too much to worry about there so it’s RAID 5 and up for us now. We still have a couple of LaCie S2S RAIDs that run RAID 0 but we only use them sparingly anymore.
Knock on wood, we’re still rocking strong.
Walter Biscardi, Jr.
Biscardi Creative Media
HD and SD Production for Broadcast and Independent Productions.STOP STARING AND START GRADING WITH APPLE COLOR Apple Color Training DVD available now!
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Margus Voll
January 17, 2009 at 10:10 amHi.
Even raid 5 is not a miracle. Some day it might “burn” also. Few separate backups in separate places is more safe. it is more risk management question than drives.
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Margus
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Sean Oneil
January 17, 2009 at 10:49 amI’m trying to develop an interesting backup system in-house, just haven’t gotten around to it yet. The idea is to use Time Machine to backup media, but make it work kind of like a Drobo.
I found the components to put together a SATA/SAS JBOD enclosure that holds 15 hot swappable disks with NO TRAYS (like the Drobo) for less than $800. It would connect to an old G5 on our network. Each of the 15 disks would be shared Time Machine disks. When they all fill up, take out the one with the oldest data, store it (there’s your permanent backup), and replace with a new drive.
If anyone’s interested, these are the components:
One of these: https://addonics.com/products/raid_system/rack_overview.aspAnd 3 of these:
https://www.newegg.com/Product/Product.aspx?Item=N82E16816215083Note, those look like trays but they’re not. They’re just flip-open lids.
Also note I have not done this yet so don’t assume anything. I’m sure it will work great, but I have a habit of being too cavalier about these things.
Sean
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Walter Biscardi
January 17, 2009 at 1:35 pm[Sean ONeil] “The idea is to use Time Machine to backup media, but make it work kind of like a Drobo. “
Time Machine was a complete failure here when it came time to actually retrieve and restore stuff so I just use the Backup function of Carbon Cloner which works extremely well so far.
Walter Biscardi, Jr.
Biscardi Creative Media
HD and SD Production for Broadcast and Independent Productions.STOP STARING AND START GRADING WITH APPLE COLOR Apple Color Training DVD available now!
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Archie Cruz
January 17, 2009 at 3:25 pm“To help determine if you need to pursue this any further, you will need to check your model number, serial number and firmware revision. This can be done in Windows – it’s easy! ”
I take it it’s a Windows only issue? No mention of a Mac Fix
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Elijah Lynn
January 17, 2009 at 6:00 pm[walter biscardi] “[Sean ONeil] “The idea is to use Time Machine to backup media, but make it work kind of like a Drobo. ”
Time Machine was a complete failure here when it came time to actually retrieve and restore stuff so I just use the Backup function of Carbon Cloner which works extremely well so far. “
This is good to know. I have a Raid 5 (1.5 TB, 4×640 GB WD) that I use a Seagate 1.5 TB to backup to and have been wondering about how that was going to work when restoring all my data to a new Raid 5 array.
I will be switching to a CalDigit Raid card from the current Apple Raid I am using. We have another computer using it for a 2 drive Raid 1 and I think they can get by with the Apple raid and I can abuse the CalDigit. My idea was to just take the time machine and wipe the Apple R5, build a new CalDigit R5 and then restore backup. Maybe I will just wipe the Time Machine and do a Carbon Copy Cloner (CCC) to the 1.5 TB instead.
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