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Activity Forums Adobe Premiere Pro Now PrP cant export to QT H.264 or QT DNxHD

  • Now PrP cant export to QT H.264 or QT DNxHD

    Posted by Tom Daigon on October 7, 2012 at 2:16 pm

    I spent last week troubleshooting with a talented Adobe team member my systems inability to export from ANY CS6 apps to QT H.264. In all cases the Media Core shut down and it failed. I decided to work around it by starting to use MP4 H.264 as an alternative.

    Today I tried to export a project for mastering purposes . PrP will now not export to QT DNxHD either.

    noexporttodnxhd.png

    Not being able to export from my HP Z820 to DNxHD (which is an industry standard codec required by many vendors) means that I cannot use this system for editing with clients anymore.

    As a side bar, another editor who owns an HP Z800 series is also experiencing the inability to export to QT H.264 with all CS6 apps.

    Tom Daigon
    PrP / After Effects Editor
    http://www.hdshotsandcuts.com
    https://www.youtube.com/watch?v=DxPrG3WUyz8
    (Best viewed at 1080P and full screen)
    HP Z820 Dual 2687
    64GB ram
    Dulce DQg2 16TB raid

    Tom Daigon replied 13 years, 11 months ago 3 Members · 16 Replies
  • 16 Replies
  • Tom Daigon

    October 7, 2012 at 2:55 pm

    This problem seems to be systemic since it affects MPEG Streamclip as well.

    Tom Daigon
    PrP / After Effects Editor
    http://www.hdshotsandcuts.com
    https://www.youtube.com/watch?v=DxPrG3WUyz8
    (Best viewed at 1080P and full screen)
    HP Z820 Dual 2687
    64GB ram
    Dulce DQg2 16TB raid

  • Shane Ross

    October 7, 2012 at 10:06 pm

    You’re making me glad I’m still using a Mac.

    Is is an OS issue I wonder?

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • Tom Daigon

    October 7, 2012 at 10:28 pm

    Ha ha. Glad I could make you feel better 😀

    Its seems systemic.

    But basically being a positive person the silver lining is this…

    I am now using MP4 H.264 which encodes at twice the speed of its QT sibling. And on the HP Z820 thats screaming.And QT player can play it.Its encodes are clean and small files.

    And OP1a which is a mastering standard for many European countries is based on Sony’s XDCam codec and can be played by VLC Player which is free. And it encodes about twice as fast as DNxHD or Proress due to the fact it isnt QT based and reliant of the qt32server bottleneck.For personal archiving it will work.

    Tom Daigon
    PrP / After Effects Editor
    http://www.hdshotsandcuts.com
    https://www.youtube.com/watch?v=DxPrG3WUyz8
    (Best viewed at 1080P and full screen)
    HP Z820 Dual 2687
    64GB ram
    Dulce DQg2 16TB raid

  • Walter Soyka

    October 7, 2012 at 10:31 pm

    The fact that MPEG Streamclip can’t encode either suggests to me that it’s a QuickTime problem.

    Have you tried re-installing QuickTime?

    As an aside, I much prefer encoding to H.264 .MP4 files. It’s much faster to encode, and well-supported on both Macs and PCs.

    Walter Soyka
    Principal & Designer at Keen Live
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    RenderBreak Blog – What I’m thinking when my workstation’s thinking
    Creative Cow Forum Host: Live & Stage Events

  • Tom Daigon

    October 7, 2012 at 10:38 pm

    As a matter of fact Walter. I have un and re installed 7.72. And then did the same for 7.6. Encodes still failed.

    This is a commentary I wrote to Shane R. about the situation a few minutes ago…

    I am now using MP4 H.264 which encodes at twice the speed of its QT sibling. And on the HP Z820 thats screaming.And QT player can play it.Its encodes are clean and small files.

    And OP1a which is a mastering standard for many European countries is based on Sony’s XDCam codec and can be played by VLC Player which is free. And it encodes about twice as fast as DNxHD or Proress due to the fact it isnt QT based and reliant of the qt32server bottleneck.For personal archiving it will work.

    Tom Daigon
    PrP / After Effects Editor
    http://www.hdshotsandcuts.com
    https://www.youtube.com/watch?v=DxPrG3WUyz8
    (Best viewed at 1080P and full screen)
    HP Z820 Dual 2687
    64GB ram
    Dulce DQg2 16TB raid

  • Shane Ross

    October 7, 2012 at 10:46 pm

    I prefer MP4 H.264’s too. Faster to encode, and more “universal.”

    Shane
    Little Frog Post
    Read my blog, Little Frog in High Def

  • Tom Daigon

    October 7, 2012 at 10:49 pm

    Exactly!

    Tom Daigon
    PrP / After Effects Editor
    http://www.hdshotsandcuts.com
    https://www.youtube.com/watch?v=DxPrG3WUyz8
    (Best viewed at 1080P and full screen)
    HP Z820 Dual 2687
    64GB ram
    Dulce DQg2 16TB raid

  • Walter Soyka

    October 7, 2012 at 11:28 pm

    [Tom Daigon] “This is a commentary I wrote to Shane R. about the situation a few minutes ago…”

    Sorry, mate, I think we cross-posted, so I missed that. Great minds think alike, though, eh?

    [Tom Daigon] “I have un and re installed 7.72. And then did the same for 7.6. Encodes still failed.”

    If you encode to a different disk, do you still the same error?

    Walter Soyka
    Principal & Designer at Keen Live
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    RenderBreak Blog – What I’m thinking when my workstation’s thinking
    Creative Cow Forum Host: Live & Stage Events

  • Tom Daigon

    October 7, 2012 at 11:31 pm

    [Walter Soyka]
    If you encode to a different disk, do you still the same error?”

    Yup. And in extensive testing with Mark from Adobe, we discovered that MPEG Streamclip suffered the same failure as PrP, AE and AME. This suggests that the issue is more systemic and not just related to Adobe software.

    Tom Daigon
    PrP / After Effects Editor
    http://www.hdshotsandcuts.com
    https://www.youtube.com/watch?v=DxPrG3WUyz8
    (Best viewed at 1080P and full screen)
    HP Z820 Dual 2687
    64GB ram
    Dulce DQg2 16TB raid

  • Walter Soyka

    October 7, 2012 at 11:34 pm

    [Shane Ross] “You’re making me glad I’m still using a Mac. Is is an OS issue I wonder?”

    Macs aren’t immune. Among others, I’ve been bit by such classics as the iTunes update that broke AE renders longer than 10 minutes and the 10.6.8 update that wouldn’t boot with an NVIDIA Quadro 4000 installed.

    I’ve had enough bizarro errors on my Macs over the years that I’ve come to think of stuff like this as computer issues, not Mac/PC issues.

    The best advice for dealing with stuff like this is cross-platform: get a good working system configuration, clone your startup disk, and stick it in a little glass case labeled “Break in case of emergency.” When something like this breaks, I prefer to just boot up from my backup disk and be up and running in minutes instead of hours or days.

    I’m neurotic, so I actually re-image my disk after big updates and keep a couple versions back.

    Walter Soyka
    Principal & Designer at Keen Live
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    RenderBreak Blog – What I’m thinking when my workstation’s thinking
    Creative Cow Forum Host: Live & Stage Events

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