Now PrP cant export to QT H.264 or QT DNxHD

[Walter Soyka]

[Tom Daigon] “Yup. And in extensive testing with Mark from Adobe, we discovered that MPEG Streamclip suffered the same failure as PrP, AE and AME. This suggests that the issue is more systemic and not just related to Adobe software.”

What error does MPEG Streamclip fail with?

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events

[Tom Daigon]

A Win 7 message “MPEG Streamclip has stopped working”. and the option to close it. Same thing for AME. No details in the failure message.

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=DxPrG3WUyz8
(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid

[Walter Soyka]

[Tom Daigon] “A Win 7 message “MPEG Streamclip has stopped working”. and the option to close it. Same thing for AME. No details in the failure message.”

Anything in the event logs?

Start > Control Panel > Systems and Security > Administrative Tools > View Event Logs (similar to the Console app on a Mac).

Right-click Custom Views and then choose Create Custom View. Set “Logged” to “Last hour”, check all the event levels, set the radio button to “By log” and within the Event Logs dropdown, check the boxes for both “Windows Logs and “Applications and Services Logs.” You only have to do this step once, and then it will save a custom view that shows you every logged event in the last hour when you open Event Viewer and select it. It will warn you that filtering more than 10 logs can be CPU and RAM intensive; that’s ok.

Now, try to export something via MPEG Streamclip or an Adobe product, then go back into your custom view in Event Viewer and hit F5 to refresh.

Do any interesting log entries appear from the time you tried the export?

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events

[Walter Soyka]

And I have just now seen that you’re back up and running [link]. My timing is impeccable. Never mind my prior post…

But now might be a good time to clone your system drive!

Walter Soyka
Principal & Designer at Keen Live
Motion Graphics, Widescreen Events, Presentation Design, and Consulting
RenderBreak Blog – What I’m thinking when my workstation’s thinking
Creative Cow Forum Host: Live & Stage Events

[Tom Daigon]

The system is fixed! Its not only fixed but Tuned Up and running better then ever. I got a hold of the smartest computer wizard I know and he did an amazing job of tracking down the issues and configuring my system.

This GENIUS is none other then Eric Bowen from ADK. I stand in awe of his smarts. It was worth every penny to not only get it fixed, but tweaked to perfection.

Some of the possible issues related to…

1. Windows did an update and replaced the Nvidia drivers for the GTX 5470 with its own version unbeknownst to me. Not good.

2. Had to create a New User since its seemed the old one might have been corrupted.

3. There were multiple redundant C++ files that were the results of upgrades and installs of various software. Definately problematic.

And on top of that Eric gave me the ADK “Platinum” (my name) tune up of the HP Z820. Today it sings.

Thanks again Eric!

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=DxPrG3WUyz8
(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid

[Tom Daigon]

I did clone the drive 2 weeks ago, but after the Windows Update so it was kind of moot.

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=DxPrG3WUyz8
(Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid