Not Ready to Say Good-bye to Vegas! No Getting Close.

[Phil Seymour]

Just interested… are all your media files on your raid array? If you were to experiment with them on a single drive, does it still crash. I ask because I had a problem with a raid 5 setup and eventually went back to simple raid 1. There was something weird between the raid drivers and the chipset that I never resolved as the current setup is working fine.

Windows 7 Pro64, i7 CPU, 16GB RAM, SSD boot drive, GTX 570 Graphics, Vegas Pro 12

[Stephen Mann]

I had quit offering to help people fix their PC’s because they couldn’t accept that if hundreds of users had no problems running Vegas, and that their PC crashes only when running Vegas, then it MUST be a bug in Vegas. But if you accept up front that the problem is likely in your PC, I’ll break my silence.

First, describe your system hardware.
Next, how does the crash present itself? Does it just stop, freeze or BSOD? Is there any warning? Any error message?
(Speaking of error messages – “Exception” is almost always a driver problem)

Things to try:
If your PC is overclocked – don’t!. You are just asking for instability.
Turn off GPU support. First in the Preferences tab and again in ‘Render As/Customize Template’. If you have a fast processor, like a high-end i7, then GPU support may be counter-productive.
Disable the Antivirus software.
Set the User Account Control (UAC) to “Never Notify”. (Control Panel, Action Center, Change User Account Control settings). UAC can sometimes interfere with program execution if the program or Windows components used by the program are installed by a non-admin user.

Do you have user accounts on the PC? This is the default mode of Windows installations intended to protect computer illiterate people from themselves. If you are the only user then go to the Control Panel/Users and delete all of the non-admin accounts. If you ever used any of these non-admin accounts, you will lose the “My Documents”, “My movies” etc folders for that user, so first copy the files to your admin “My Documents” folder, etc. Also, any programs installed by a non-admin user may not be available to any other user (unless you installed them “for all users of this PC”.

I seem to recall that you upgraded your system recently – did the problems start then?

Is this an off-the-shelf PC or a DIY project. If it’s the former. then have you run DeCrapify?

Are your Windows updates current?

Here is a program that I found that you can use as a band-aid to keep your sanity while you fix the PC: Autosaver

Steve Mann
MannMade Digital Video
http://www.mmdv.com

[Jon Muro]

and I thought it was just me having these Vegas 12 issues.
but I see others are still struggling too. I was about to jump ship myself after using Vegas for years. my software crashes when I use new blue for titles so I try to avoid it if possible. other than that it just seems quirkly…if I’m scrubbing the timeline suddenly it will start highlighting sections or the tracks expand for no reason if I’m editing using shortcut keys. ??? weird. I also get occasional crashes.

thanks for the advice Steve, I will check those things you mentioned and see if it helps.

thanks
Jon Muro

[Dave Osbun]

Is it a home-built PC? If so, i’d start with the most major part- the motherboard- and work out from there.
Flash to latest BIOS
Check temperatures!
Swap power supply with a powerful BRAND NAME model
Download latest chipset drivers

From there, i’d start swapping RAM modules.

Lots of times crashing is due to the tiniest, stupidest little thing. I’d bet my wife (please take her!) that you’ll find the issue and it’ll be a minor (ie- cheap) fix.

Quick mini story- my mom’s laptop was having random crashes, ended up being one small bad sector on the system drive. I figured it out by trying to do a defrag.

Let us know-
Dave

[Paul Beller]

I stayed with sony vegas 10 and i am not going to touch any new updates. i don’t give a thing. 10 is the last version for me that works fine. 11 was a disaster. i am not even going to try 12.

[Jay Allen]

I have got new blue working well in all versions, but i still have a few random crashes in 12. I have gone back to 11 and 10 and i am getting MUCH faster render speeds than 12 with the same settings.
Go figure.
waiting for a fixed vegas pro 13 or 14!!

[Stephen Mann]

"waiting for a fixed vegas pro 13 or 14!!"

This is why I no longer get into helping people fix their PC’s. I am already sorry that I answered the OP’s question. Rather than fix their PC, some just blame Vegas and expect the next release of the program to somehow fix their computer.

Going quiet again.

Steve Mann
MannMade Digital Video
http://www.mmdv.com

[John Martinson]

My Random Thoughts…

I have had no issues with 12 crashing during editing on my laptop since I disabled the automatic graphincs card switching (power saving i& built in Intel 4000HD or the desrete AMD). Kinda reiterates that most of the problems are driver related and not Vegas related.

In V11 I had the New Blue crashing issue because my older desktop (Q6700 Quad core / NVidia GeForce 9500GT) was not “compatible enough”

Updating to the most recent drivers, using the built in Hard Drives (Used to have issues when using external drives USB 2/3 and eSATA) has kept me prettywell crash free for a long time now at home. (although I recently started using it at church to put sermons online and it has “Stopped Responding” when I close, but does not affect editing… I’ll look deeper into that… I am almost certain it is a driver issue…

Peace,
J

[Jay Allen]

ver 12 just has a few more bugs to work out, they have come a long way with the fixes/builds we got and i hardly crash anymore.
i just can get more consistent results from ver 10 or 11
All my other programs work fine IE CS6

[Dave Thomas]

Steve, I appreciate your willingness to help out–and your view that alleged defects in Vegas Pro are not necessarily the culprit when it crashes.

I’ve been a Vegas user since version 3, and I love working with it. My occasional experience with other systems–e.g., Final Cut Pro, iMovie, Premiere Elements–have convinced me of my good luck in discovering Vegas early on and sticking with it I’m happy with Vegas Pro 12.

For me, a Vegas crash is fairly rare, and I’ve learned to deal with it. I save my projects frequently, and when the odd glitch comes along, I get help here and elsewhere on the Web.

Thanks for your contributions here, and for supporting a great NLE.

–David Thomas