.MTS files and no Sound in Premiere Pro CS6

[Steve Deen]

If I drop a .mts file from my sony camera into Prem Pro, it shows video but no sound? If I drop it into CS5.5 the sound works.

I have downloaded an updated version of Prem Pro from Adobe today June 2012. And still it won’t handle mts files?

I can’t understand why it is so hard to find a solution to this problem. two of the worlds largest companies Sony and Adobe and none of them cover the issue on their sites, Yet it’s clearly a major issue?

I have seen talk on the site of renaming files, which doesn’t work and would be a pain in the rear.

Has Any one got a solution that works?

Thanks

[Chris Borjis]

what camera is it?

I have an NXCAM and 2 handycams.

both record .mts and both work fine in 5.5 and 6.

[Todd Kopriva]

Are you using the Media Browser to import your files?

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Todd Kopriva, Adobe Systems Incorporated
product manager, professional video software
After Effects team blog
Premiere Pro team blog
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[Jeremy Keeler]

Todd, I just came here looking for an answer to a question about .mts files not playing, saw your comment about the media browser and got them working. Thanks for the help!

P.S. I’m new to Premier Pro and just started watching a video2brain course on it yesterday.

[Todd Kopriva]

Glad that it helped, Jeremy.

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Todd Kopriva, Adobe Systems Incorporated
product manager, professional video software
After Effects team blog
Premiere Pro team blog
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[Allen Comer]

I just found out that if you are running a trial version of Premiere CS6, it will not support MTS audio. The full version will support MTS audio not the trial the trial version.

Hope this helps you.

[Max Vorontsov]

sorry Steve, i have the same problems with mts files, i have sony hdr cx 250, and there is no sound in AE cs6 and premier too, i’m from russia and i don’t really understand the meaning of the words “media browser”…What is it?..

[Max Vorontsov]

or Todd smbd help please…

[Todd Kopriva]

It appears that these various failures with AC3 audio and MPEG-based video formats are related to a common cause: These codecs are unlocked for use by the activation system, which can fail for a few different reasons. The best way to restore the use of these codecs—which works in many but not all cases—is to manually deactivate your CS6 software (Help > Deactivate), then quit and restart your CS6 software, and then restart and re-activate, then create a new project and a new sequence.

If this doesn’t get your activation back into the right state, we can try some other things. The experts on the activation system hang out on this forum:

https://forums.adobe.com/community/download_install_setup

… so you may get better help regarding activation issues there.

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Todd Kopriva, Adobe Systems Incorporated
product manager, professional video software
After Effects team blog
Premiere Pro team blog
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[Todd Kopriva]

See this page for information about the Media Browser.

One cause of not getting audio with some kinds of footage is that people are just importing the video essence files and not the entire file structure for the footage. The Media Browser gets rid of that problem by automatically importing the whole necessary set of files for such assets.

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Todd Kopriva, Adobe Systems Incorporated
product manager, professional video software
After Effects team blog
Premiere Pro team blog
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