firmware update on SONY EX3

[Ted Adams]

I am now getting a message that the camera is not connected. I am able to browse both card slots – camera is in USB mode?

thanks for the updates

[Benamir Mujanovic]

Ted,
Did the upgrade from 1.02 to 1.30 worked for you?

[Misbah Mahfujur]

Yes it worked for me. I took it to a Camera service centre, I didn’t wanted to take the risk as well as I didn’t had the right computer to do it step by step.

[Benamir Mujanovic]

Ian,
Just one more time, I have 1.02 version, so I can go straight to 1.30
I have updated several of EX3 cameras to 1.30, but this is the first one with 1.02

[Benamir Mujanovic]

This is official. I called Sony today, they’ve confirmed again that it’s completely safe to upgrade the EX3 camera to 1.30 (latest firmware) from any other version including 1.02. 1.03 and 1.04. I did the upgrade by my self, straight from 1.02 to 1.30 without problems. I was using the iMAC 27″. Make sure you have fully charged battery, and AC adapter connected to the camera. Also make sure you are using the right USB port, which is found on the bottom of the camera underneath the shoulder pad. You will need a screwdriver to remove the plastic cover to get the USB port exposed. Follow the instructions given by the VersionUp tool software. At one point you will need to turn the camera off for 30 seconds (without removing the battery or AC cable) Make sure you don’t move the On/Off switch accidentally to the VTR position while turning the camera Off.
Once it says the upgrade is complete, turn the camera off remove USB cable, remove the battery and disconnect the cable. Then put the battery back in, and turn the camera On.

[Rick Frandsen]

My EX3 has 1.05. Can I upgrade this myself? Do I need to do it in steps? Where can I find the firmware upgrades? The Sony web page directs me to a toll free phone number that told me to send it to Sony for $270.

[Alex Flame]

Hi,

Is anyone able to confirm what people have said in the previous posts? – That it’s now safe to upgrade an EX3 from any firmware version now?

I have an EX3 with version 1.02 and want to upgrade to the latest version

Are there any more cases of personal experiences or any official statement/document which says so?

Thanks

[Benamir Mujanovic]

Just last week I’ve upgraded EX3 with V1.02 to the latest 1.30 But remember, only the version V1.30 is safe to be upgraded to from any other version. You have to be very patient. The upgrade from 1.02 lasts for at least 15 minutes in two stages and at some point between two stages requires a restart of the camera. It is important to follow the instructions on the screen. If it says “Turn the camera off and wait 30 seconds” between two stages. Turn the camera off (do not remove battery at that point) use the clock to count 30 seconds. Then turn the camera On and click the OK button to run the second stage of the upgrade.
The restart of the camera between two stages is the only time where you have to turn the camera off and On. DO NOT turn the camera off for any other reason until you see the message “The upgrade is complete, press Exit button to exit the upgrade” on your computer screen (even if the screen doesn’t show any progress for several minutes). If you have more questions post it here I will be glad to answer. I have upgraded at least six EX3 cameras from different versions to the latest 1.30 without problems. In some cases with higher versions, the upgrade lasts 3-5 minutes.
Remember:
– DO NOT use the USB port located on the side of the camera for upgrade. The right USB port needed for the upgrade is located on the bottom of the camera underneath the shoulder mount behind the small plastic piece. You will need a screwdriver in order to remove that plastic piece.
– Make sure you plug the USB right way.
– The Turn On/Off button is the only button on the camera used during the upgrade.

[Benamir Mujanovic]

Yes you can go straight from 1.02 to 1.30
I did it already with no problems. Just follow the instructions that you are getting from the Sony software during the upgrade. Read the PDF file instructions that came with the 1.30 zip file

[Alex Flame]

Thanks for the quick response 🙂

I decided to bite the bullet after reading your reply and it worked.. successfully upgraded to 1.30 from 1.02.. thanks!