Error code 10002

[Floh Peters]

Not sure. But you should try to trash your Media 100 prefs in YourHomeFolder->Library->Preferences

[Gary Stone]

Yeah…

Trashing the preferences was my first move, but it didn’t result in a different outcome. I reloaded the M-100 software (12.1.3) but still no luck.

[Floh Peters]

Gary,

did you also delete the NTSC and PAL default Configurationds and the “current Configuration” file? And does your Aja card show up in the system profiler? Did you upgrade the OS for the new graphics card?

[Gary Stone]

I just pitched the Current Configuration prefs. So the others are s’posed to get trashed too?

My AJA card shows up as pcif1d0,c0fe.

[Floh Peters]

It cannot really hurt to delete the PAL and NTSC config files, since they are recreated on application start automagically. And since you already have a nonworking system things can only improve.
One thing I am wondering, though, if your bad graphics card has taken down your Aja card. Maybe there was some sort of power problem on the PCI bus, damaging the GPU as well as the Aja card. One thing you could try is to install the Aja Kona drivers for your board and OS version, since they install an app called Aja Control Panel which shows some additional informations about your card. You do need to uninstall this and reinstall Media 100 before running Media 100 again, but it could give you some hints if your Aja card is good or not. Plus, with this installed you should be able to see colorbars after startup, so you get an idea about if the card really works.

[Gary Stone]

Thanks, Floh.

I’ve trashed all the prefs, but the same error code still taunts me. I’ve been trying to research the AJA control panel, but it’s not coming up in a search through the MAC, and I can’t ever recall seeing it before.

[Floh Peters]

[Gary Stone] “I’ve been trying to research the AJA control panel”

As I said, you need to install the Aja Kona drivers from aja.com to get the Aja Control Panel. You need to uninstall them and to reinstall Media 100 before you can run V12.1 again. With the later Media 100 software versions you can use the Aja Kona drivers with Media 100.

[Gary Stone]

I guess I assumed the drivers & control panel were loaded earlier when I originally put the system together.

On AJA’s support pages, they have sooo many drivers to choose from, and I see that many are specific to Final Cut. If there’s a specific one for the M-100 that you know of that, that would help. The one that I see that seems to be NOT-specific is dated from ’06; but then that’s a diver that’s been around a while.

[Floh Peters]

Since you are using an old version of Media 100, the Aja drivers from the website are not compatible to your Media 100 software. I think with Version 12.7 Media 100 does use the Aja Kona drivers. Before that it used other drivers, that were included with the Media 100 installer. So for working in Media 100 you don´t need drivers from the Aja page.

BUT, since you want to test your Kona board, you should download the Aja Kona drivers for your board and OS. I am not sure which OS and which board you are running, but there are Kona drivers for several combinations. With the Kona drivers you will not be able to use Media 100 (unless you deinstall the drivers and reinstall Media 100), but you will be able to test your Kona card and get info about it in the Aja control Panel.

[Gary Stone]

OK… that sounds like a good start.

Ive got a M-100 HDe with the AJA LHe board. The Mac Pro is running 10.4.11 but 10.5x shoud be here any day now and then I can start the migration up to the current release.

So you think any of the downloads for the LHe should work to test the board?

G.