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Activity Forums Adobe Encore DVD Encore buttons not showing up

  • Jeff Bellune

    January 8, 2010 at 10:43 pm

    [Nicholas Pollicino] “I too am having the same problem with Encore CS3. I am using OSX 10.6.2 snow leopard.”

    CS3 was never tested on Leopard, let alone Snow Leopard. The issue does not exist with Tiger. The solution is to downgrade to Tiger, or upgrade to CS4.

    There have been reports of success (but also of failure) by changing the subpicture highlight layer name prefixes from (=1) to (=2) or (=3). You should try both. If it doesn’t work, and you have Photoshop, try saving the current menu (that doesn’t work) as PSD file with a different name. Then delete the current menu(s) that don’t work from your project and clean the media cache database from Edit | Preferences. In Photoshop, rename the layers with the new prefix and save the menu. Import the saved PSD file as a menu and try again.

    As always, use an RW disc for test burns, to prevent making coasters.

    -Jeff

    The Focal Easy Guide to Adobe Encore DVD 2.0

  • Nicholas Pollicino

    January 9, 2010 at 2:21 am

    Jeff. I don’t know who you are but I love you man!!! It worked and I’m back in business! I’ve been stuck for a week on that.

    Thanks a million!!

    (to all with similar problem.. this is the key!)

  • Brock Gomez

    January 13, 2010 at 3:44 am

    Jeff,

    Sorry it took me so long to respond but I sort of forgot about this post. I think I was so overcome with joy when the DVD finally worked that my mind went blank.

    Your suggestion of changing (=1) to (=3) worked like a charm. Thanks so much for your help… you saved me a ton of stress.

  • Jeff Bellune

    January 13, 2010 at 4:44 am

    You’re all welcome. 🙂

    I’m glad you got your discs working again.

    -Jeff

    The Focal Easy Guide to Adobe Encore DVD 2.0

  • Achille Abboud

    January 13, 2010 at 10:21 pm

    Million thanx from me too!

    After a month of frustration, you gave me the answer. I am glad that I didn´t give up looking at the forum. I did post few Qs but I guess I didn´t explain myself as good.

    Thanx again

    Greetings from Berlin,
    Achille

  • Achille Abboud

    January 13, 2010 at 11:39 pm

    hello Jeff,

    Could you please explain me WHY is it like this? could you tell what the Problem basicly is?

    Greetings from Berlin,
    Achille

  • Jeff Bellune

    January 14, 2010 at 12:09 am

    CS3 was released before Leopard (and certainly before Snow Leopard). Whatever Apple changed in those operating systems exposed a bug in En CS3 that was not exposed by Tiger.

    -Jeff

    The Focal Easy Guide to Adobe Encore DVD 2.0

  • David Burch

    April 2, 2010 at 12:11 am

    I am experiencing this exact same issue, this time with CS4 and Snow Leopard. Ironically, the buttons work fine when played on an XBox 360 or PS3, but standard DVD players are where the issue shows up. My main menu (which is a motion menu with a moving background) doesn’t show button highlights at all, and my chapter menus (no moving video) have terrible results; most of the highlight is not there, and what is looks awful. I have tried everything that was suggested in a previous post to no avail. I’m about to give up and go back to DVDSP because this project really needs to get done. Any suggestions before I do?

  • Michael Rothman

    June 14, 2010 at 3:21 pm

    Guess what – am running into the exact same issue with Snow Leopard and CS5. Have been pulling my hair out on this since my highlights simply won’t work or render as little turds (highly artifacted items) if they ever work at all.

    This just seems ludicrous…….

    I haven’t tried the =3 solutions, but we’ll see…..

  • Michael Rothman

    June 14, 2010 at 4:12 pm

    Ok Jeff – you are a GOD.

    Ran into same issue with CS5 and Snow Leopard – and cleaned cache and switched to =3 and the problem miraculously went away.

    Just so you guys know, this evidently is a long-standing issue, cuz I’ve run into it even on CS5.

    Thanks,
    Mike

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