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Activity Forums Adobe After Effects DON’T install QT 7.4 if you use after effects

  • DON’T install QT 7.4 if you use after effects

    Posted by Chris Newman on January 16, 2008 at 11:53 pm

    rendering in AE was fine yesterday. i downloaded QT 7.4 today and renders now quit at almost exactly 10mins into the render regardless of what project you are working on with the following error “After Effects error: opening movie – you do not have permission to open this file (-54)”. i work at a tv station and i NEED to get some things rendered. repairing permissions doesn’t correct the problem and the only thing i’ve done differently is install QT 7.4. it has to be something with that. i tried downloading QT 7.3.1 but it won’t let me install it. it says i already have a newer version of it. there has to be a way, besides reinstalling the whole OS to downgrade to 7.3.1. there’s one post here and one on apple’s site of users experiencing the exact same thing (two of my coworkers have also experienced it).

    this is MAJOR. i have something that has to be rendered and it will take a few hours. if anyone either finds a workaround or figures out how to downgrade to 7.3.1 please post!

    i have a G5, dual 2.7ghz 4gb ram, plenty of hard drive space.

    Massimo Chiti replied 14 years, 11 months ago 66 Members · 105 Replies
  • 105 Replies
  • Bjoern Gottwald

    January 17, 2008 at 12:25 am

    i’ve got the same problem.
    there must be a solution.

    my hardware is
    macbook pro 2.16ghz core 2 duo, 2gb ram

    yesterday all worked fine.

  • Scott Keck

    January 17, 2008 at 12:51 am

    Isn’t there an un-installer for Quicktime? I’m not an Apple guy anymore, but can’t you remove the installer, uninstall the program, then try installing the older version?

    Improviz in SF

  • Austen Mathieson

    January 17, 2008 at 1:12 am

    I’m using QT for windows and I must say 7 is really bugged. I agree it is not happy with AE.

    Mine did uninstall ok but I din’t know about macs.

    Austen Mathieson
    Austentatious Productions

  • Chris Newman

    January 17, 2008 at 1:39 am

    well, i went through the archive and install process (it seems that’s the only way to downgrade quicktime…just make sure you don’t install 7.4 again as you go through software update. download 7.3.1 from apples site). make sure you don’t throw away your “previous systems” folder. you’ll need that to move certain things like codecs, preferences, preference panes back amongst other things. most everything worked. i had to reinstall stuffit deluxe and font agent pro and things like mouse drivers, etc. this is the first time a software update has bitten me. this needs to be fixed asap and the next update has to say that this issue has been addressed or i’ll be too afraid to install another quicktime update.

    i’m rendering as i type and i just passed the 15 minute mark with no crash so i’m assuming it’s fixed and that the problem is in fact QT 7.4

    at least i’m rendering again.

  • Bill Kelly

    January 17, 2008 at 2:09 am

    Thanks for the tip. I had the new QT version show up in my Software Update earlier but didn’t install it. Think I’ll wait.

  • Jimmy Brunger

    January 17, 2008 at 11:00 am

    I’m still stuck on QT 7.3.1 aswell…I’ve tried every version of QT after that combined with every available Blackmagic driver for my Decklink and NOTHING works past like BMD 6.4 and QT 7.3.1

    I either get no output to Decklink in AE, or Premiere goes screwy and renders loads of noise at the bottom of the picture. It’s annoying, because certain QT codecs won’t work on my PC now and everytime I try to access a webpage that has QT embedded (most tutorial sites!) my browser crashes!

    Oh, and I can’t even view the homepage FXGUIDE.COM without it crashing!!

    I thought it was a BMD issue, but now I’m not so sure. I’m on a PC aswell.

    *Production Studio Premium CS2 / *Combustion 3 / Mocha v1
    ————————————-
    Win XP Pro SP2 / Intel P4 3GHz / 2GB RAM / GeForce FX5200 / DeckLink Pro / Roland DS-5 monitors / Sony BVM-20G1E / DVS SDI Clipstation / Wacom Intuos 3 A4 / 110GB boot/80GB media/600GB RAID-0

  • Lex Park

    January 17, 2008 at 2:48 pm

    Thanks for the head’s up on this one. I, too, just got the prompt to upgrade and I canceled out of it. What a mess that would’ve been.

    – The Foonshoe

  • Twann Hudson

    January 17, 2008 at 2:54 pm

    thanks for the info , i have several projects and can’t afford this problem.

    is this just AE CS3 or does some one have the same problem in AE CS2 and lower ?

    the real fun begins when the program loads

  • Peter Gagnon

    January 17, 2008 at 3:07 pm

    I have tested this out on my machine… luckily didn’t have any problems.

  • David Gudelius

    January 17, 2008 at 3:23 pm

    Damn, too late…
    this is really serious.

    Like you reported, AFX CS3 stops exactly after 10 minutes of rendering.
    I removed all QT-components I found on my machine, resetted the PRAM, repaired permissions several times…
    nothing, no chance.
    Downgrading doesn’t function either without setting up a completely new system.

    I reported this bug to Apple; and I’m very curious about when they will react.

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