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“Divorcing” Vegas at NAB
Steve has inspired me to create an open letter to the Sony Software people that I would like to share with all of you, that I plan to present to them at NAB:
For well over ten years now, I have exclusively used Sony Vegas as my NLE of choice. I have invested in every version, purchased every instructional books & DVDs, and built new PC’s entirely based around its updates. For Vegas 9, I built a brand new 64-bit system, with a dozen GB’s of RAM, solid state program drive, RAID, etc.. Spending thousands of dollars on all name brand products, all thoroughly researched for compatibility. Since version 9.0 and now version 10, I have been experiencing nothing but bug after bug. These all usually result in my main issue with the software–program crashes. This causes wasted time and lost revenue, which leads to further frustration. I have submitted literally THOUSANDS of crash reports, talked to Sony tech support, and posted on their forums. Despite all this feedback, I have never received any helpful solutions other than “reinstall everything” or “change this .dll file” which of course does nothing but waste more time.
I have installed versions 9 and 10 on gaming systems, stock towers, and laptops. All yield nearly identical crashes while performing the same tasks. I have had my system assessed by multiple professional computer people, all of whom are envious of my system, and report that it is functioning flawlessly.
I have had to resort to using Adobe Premiere and other programs as a workaround numerous times to complete simple projects; tasks that should have been no problem for Vegas.
For years I have defended my using a PC and Vegas to many other editing purists who all consider Vegas a home video editing program. I have spent countless hours extolling the virtues of Vegas and why I love its quirks, its simplicity, and how it is like no other editing system.
Now many of you will say, “I have version 9/10 and am having no problems.” You are very fortunate. There are many others on this and other forums having the exact same issues of constant crashing, missing or unstable media files, and other bugs. There is no common thread to link all of our issues together, blaming a certain third-party component of our computer systems as the culprit.
So for the first time in my career, it is with sincere regret that I will be actively researching new NLE’s at NAB this year. I have been more than patient with Sony. I have given them years to solve these issues and improve the stability of their program, but I am out of time and out of patience. To all of you experiencing these same problems, I implore you to let Sony know of your frustrations. Let them know that you too are considering other options due to their lack of response to these glaring, widespread issues.
Chuck Pullen