Cuda acceleration causes 6.0.2 to crash and glitch – Retina Macbook

[Tom Daigon]

You are welcome, Mike.You might just have to hang in there until Nvidia fixes its defective drivers.

Tom Daigon
PrP / After Effects Editor
http://www.hdshotsandcuts.com
https://www.youtube.com/watch?v=XRIg6h-LIm0 (Best viewed at 1080P and full screen)
HP Z820 Dual 2687
64GB ram
Dulce DQg2 16TB raid

[Peter Garaway]

Hi Guys,

nVidia and we are aware of this issue as noted. We recommend not switching between OpenCL and CUDA until this issue is resolved. If you continue to crash try setting the renderer to OpenCL save your Project and restart your computer.

Sorry for the inconvenience.

Best,

Peter Garaway
Adobe, Premiere Pro QE

[Carlos William]

Just following up, this issue was solved by the latest NVIDIA Cuda update. My retina Cuda acceleration works just fine now.

My crashing was first due to having Automatic Graphics Switching enabled (the switch is located in Energy Saver preferences)

The second wave of crashing (and all the visual glitching and weirdness) was due to a driver issue solved with the October 1st release of Cuda drivers 5.0.36 – here is a link: https://www.nvidia.com/object/cuda-mac-driver.html

Cheers everyone!

[Aaron Alan]

Anyone else still having problems with CUDA? I’m on the newest drivers with Auto Graphics switching off and sleep set to never.

I started a new project with CUDA enabled. Dropped a couple r3d files into a 1080p red timeline, after about 10 minutes of watching files in the preview monitor it crashed.

MBP RETINA
16GB RAM
OSX 10.8.2
CUDA 5.0.36
PR CS 6.0.2

[Carlos William]

Hey Aaron,

I’ve spent most of my time since my last post on a big edit and I’ve got to tell you I switched to software acceleration exclusively to be able to get any work done. Cuda worked, it didn’t cause any crashes for me after the update. But all kinds of things could make the preview monitor or lag and freeze. I could usually make cuda work for me by restarting and not opening anything else on the computer. As soon as I switched programs to my browser or something I could count on the preview panes to act up.

Switching to OpenCL after experiencing the display issues also no longer solves the issue. Its as if the moment GeForce 650m has to be used for something other than premiere it stops being able dedicate resources to premiere effectively.

I’m too deep in my work to try to solve the issue further but I’m personally happy with the results I’ve been getting with software acceleration. In all my hollering and shouting about Cuda performance on a retina macbook I don’t think I’ve found anyone (besides myself, prematurely on this very board) who says it worked right. I asked Philip Bloom (who I know uses the same CS6/retina combo) if he was able to use Cuda without it being wonky and he said he wasn’t.

I think the answer is that the complete solution doesn’t exist yet and we retina editors should stop looking for one for now.

[Aaron Alan]

Thanks Carlos!

I’ve been scouring the internet to see if I could find people that have gotten it to work and what settings they’re running.

Software only has been working fine for me too but occasionally I’ll try CUDA and I do see moments of brilliance with it but then it crashes.

Software only for now, hopefully we get some new drivers, I’ve excited to see what this CUDA can do!

MBP RETINA
16GB RAM
OSX 10.8.2
PR CS 6.0.2
CUDA 5.0.36

[Daniel Frome]

Carlos – Same software/rMBP specs as you: same problems as you. You are not alone.

[Martin Watkin]

Carlos,
mine seemed to work a treat but then when I switch to other programs it crashes. What is not clear to me is that Open GL seems more stable. I am running 6.0.2, Lion and latest Cuda drives from .36.
My questions is assuming it all works would there be a real terms advantage of Cuda over open GL?

[Peter Garaway]

Hi guys,

Is the crash switching between applications easily reproduced? Can you tell me which applications your going between and any other steps you think might cause the crash.

Thanks in advance,

Peter Garaway
Adobe, Premiere Pro QE

[Carlos William]

Hi Peter,

I don’t have access to my system at the moment but I’ll try my best to describe exactly what my issue with Cuda has been.

I experienced crashing and funky errors at the get go that were solved by disabling automatic graphics switching and updating Cuda. Here are the issues I still get:

System: Retina Macbook Pro 15 inch, 2.6ghz, OS X 10.8.2, Premiere CS6 6.0.2, Cuda driver 5.0.37. Media on Promise Pegasus thunderbolt raid.

Specific Issue: Frozen or weird image persistence or black screen on Playback, Source and Program windows (with Cuda Mercury Engine switched on in project settings.)

Steps: Freshly started up system, open my project on Premiere. I open Chrome (or Safari) and Mac Mail and casually switch back and forth between the three programs as I cut my project. Within a matter of time the Cuda accelerated project would start acting up. It rarely crashes, it just stops playing back video on the program monitors (audio is fine.) I’ve also seen it freeze up when switching from After Effects.

More Notes: Like I mention in my previous post on this thread, I’ve yet to find someone who says Cuda acceleration works fine on CS6 on their Retina macbook. Hopefully this means it would be simple to replicate the issue on any rMBP running CS6 but please let me know if I can provide any more information.

Thank you and the Adobe team for your help Peter!
Carlos