CC Particle World Keeps Crashing

[Lucas Windsor]

I tried what you said and it did not work. Its weird because none of the other ones have that problem. Is there anyway to download a new version of the plugin?

[Nils Schneider]

Hmm not really. Can you zip the plug-in and send it to support@cycorefx.com? We can do a check to see if it works over here.

/Nils

[Lucas Windsor]

Sure I will send it as soon as I can.

[Steve Dunnington]

Hi,

I’m having the same problem and its on one of brand new mac pro’s as well. Every time I apply the CC Particle World to a solid CS3 and CS4 crashes. I’ve also tried it with a wide range of different settings however still no luck.

ALSO…

Im having a problem with AE CS3 not allowing me to check the OpenGL acceleration in the previews preferences, every time I check the box a message window saying the follow appears.

“OpenGL acceleration is not currently supported on this version of Mac OS. Please go to adobe.com/……. etc…”

I made sure I had all the updates and still no luck which made me think perhaps its due to the new mac pros not being designed to work with CS3. I installed the 30 day trial of AE CS4 and this time open GL did work. This still however doesn’t explain my problem with using the CC Particle Effect though…

Any ideas of why both these problems might be happening??

Cheers,
Steve

[Lucas Windsor]

I sent a copy of the plugin to the company who made it, so hopefully they can figure out the problem with it. If they let me know anything I will let you know as well.

[Steve Dunnington]

cheers,

I’m sure when they realize there are issues with the 2009 mac pro supporting pluggins they will have to sort out some sort of update. At the end of the day its unlikely that being so new they would even have one of the new Mac Pros within Cycore Effects for testing. Ill email them as well so they realize its a common problem. There doesnt seem to be anyone else talking about this yet so its possible were within the first few to find it. I feel congratulations are in order…

Steve

[Roger Rohatgi]

Hey guys,

I am having the same problem, as well. I just got the new mac pro nehalem- 2.66ghz dual quad core and installed adobe cs4 production premium. every time i try to use cc particle world in a comp on after effects – i get this:

“After Effects error: crash occurred while invoking effect plug-in “CC Particle World””

I have reinstalled, done the update and even called adobe. I am waiting to hear back from adobe on this. i think it is such a new problem they didn’t even know about it. the tech guy was actually checking creative cow for a solution while i was on the phone with him!

KINDA WIERD: I also had this same crash error when I downloaded some projects from videocopilot.net and tried to load them into AE and all plug-ins attached to the project crashed. For example: I downloaded tutorial project #66. “3d Sparks Title” and then clicked on it and it opened up in AE and it needed to convert, then I had the same AE plug-in crash error for CC particle world, exposure, and glow, respectively. Oddly enough, when I just go into a new comp and apply exposure and glow to a solid layer without cc particle world it works just fine.

I really hope someone finds a solution soon!!!

[Lucas Windsor]

We have a guy from cycore looking into the problem right now. Eventually I hope that they will make a patch.

[Roger Rohatgi]

I just tested trapcode particular and it seemed to work fine.

FYI: I am running AE CS4 on Mac OSX Server (10-client)

[Robert Sperry]

Could I get the hardware specs of everyone having this problem?
CPU, (manufacturer/model/clockspeed) RAM, and Video card… (and video driver version if anyone is anyone is seeing this issue on the windows side…)