can no longer view video thumbnails

[Jeremy Garchow]

Can you please give me a screen grab of your HardDrive > Library > Quicktime folder?

[Kara Stephens]

Sure. Here it is:

[Jeremy Garchow]

I’m a fool.

Did you have MXF4mac or Calibrated installed on your machine before?

[Kara Stephens]

Honestly, I’m not sure. Do I need one of those?

[Jeremy Garchow]

Now that I think about it yes, I think you do need one of those to look at files in the finder like that. You would have paid for either one of them.

I have MXF4mac so that’s why I can see it.

Jeremy

[Kara Stephens]

Funny, but after looking at both the MXF4Mac and Calibrated websites, I don’t remember ever downloading and (especially) paying for either program. I’m sure I had some free plug-in, I just don’t know what it was. Oh well, I guess I’ll just take the extra step and open the files up in either quicktime or P2CMS.
Thanks

[Adam Smith]

Could this be an OSX viewing preference?

I’m on an older OS here so I can’t check until later, but aren’t there options as to whether the finder shows thumbnails or generic icons?

– – –
Video Photographer / Avid & Final Cut Editor

[Bjoern Adamski]

Hi Kara,

you see the “MXF4QT Import.component” file? That’s from us, maybe you downloaded the free demo. If not maybe you have a full version that has expired because it was not activated.

You can send me the file and I will check this out for you.

Thanks
Bjoern

———————
Product Manager
MXF4mac
https://mxf4mac.com

[Kara Stephens]

I don’t have that file and I’m not sure I ever did.

[Bjoern Adamski]

Are those MXFs AVC-Intra clips? In this case you also need the AVC-I decoder from Panasonic.

———————
Product Manager
MXF4mac
https://mxf4mac.com