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HPX500 5600 Preset Fix
Just wondering when the Preset fix that done on Mr. Neals camera was going to made public.
Also would like to know if the it’s true that the noise level on the 200A is lower then the level on the 500.
That would really suck.
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35 Replies
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Yes I know. I’m the one that posted over there. But I noticed Jan was responding here and not there so here I am.
On the 200A matter I’d like a definitive response from someone at Panasonic. Not that I don’t like or trust Mr. Green but he doesn’t to my knowledge receive a regular paycheck from Panny-san.
To me the problem is the cameras have been out almost a year now and they’re still dragging their feet on fixing it. Right now they’ve fixed 1 camera. They may feel its too expensive to fix every camera. But I feel that this is a warranty issue. The cameras came from the factory with what is by any professional video standard a defect. They need to fix it.
Now!
As an aside I also feel that if the 200A is less noisy than the 500 thats not a good thing either. I could see them orphaning the 500 because it hasn’t sold as well as they would have liked and putting all the development money into matching Sony step for step. IE: 200A, EX-3 fighter etc.
If they give a FF about their clients they’ll take care of their established customer base. Right now I’d have a difficult time recommending or buying another Panasonic product. -
David,
Me thinks you also believe in perfect governments and geese who lay golden eggs.
I have the HVX200 since December 07 and it is making money. I have just ordered the HPX500 and I am confident it will make money. These “machines” have so many settings and menu possibilities that you should be able to “cure” most ills. The 5600 problem can be cured with custom settings… The noise problem inherent in all small chip cameras by default can be controlled thru proper lighting and from my readings (I haven’t experimented yet) with the “coring” menu.
Everything in life is Price/performance (including your girlfriend) and that is hardcore but true. McDonalds sells hamburgers for a buck not gourmet perfect every time food.
The HVX200 gives me a bottom price HD camera, at a DV rate card. The HPX500 gives me a mid-level camera with the physical familiar look of Betacam ( corporate friendly) with similar Betacam rate card. If I want a more perfect camera I will rent the 3000 and the extra lenses… But I wont rent the 3000 for the client only willing to pay for the HVX200 rate..
And with all these great “machines” with proven workflow, I do not need to buy a 30K tape deck or a 2K tape deck…. which is way cool….
It is not the tool, it is the user er “artist”…… You can plant corn with a stick….
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Glad you feel that way Nate. No other camera I know of from the lowest consumer piece to the highest end HD camera has a preset 5600k problem. Only the 500. Most high end camera allow you to change the preset color temps but not the 500 because it was derived from the prosumer 200.
And why would you make a 5000 dollar camera that was less noisy than your 10000 dollar camera? This is not a price performance issue and I really didn’t expect perfection. I knew what the camera was when I bought it. I admit that I didn’t check it out in exteriors but then I’ve never seen a camera that had a problem rendering daylight in all my 40 years of shooting.
If the 500 works for you as is fine, I would not buy it again if I had my druthers.
I want my camera fixed and eventually you will too if you buy one.
If you do buy one I’d wait awhile I have a feeling they’ll be cheaper soon. -
David,
“I didn’t check it out in exteriors but then I’ve never seen a camera that had a problem rendering daylight”
Are you saying the 500 can’t make a decent outside picture? Or an interior with proper lighting. Have you worked thru all the menus ?
I don’t expect a 3000 look out of the 500 I just ordered, but I do expect a look that is better than my Sony DXCwsl 35 Betacam SP…
From what I have read the 5600 problem can be “worked around” thru the presets… no it is not perfect but….
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Sure you can work around it. You can carry a 5600 balance around all day in one of the a/b slots but why should you have to.
The camera should work as advertised. There will be many times when you’re shooting as a pro that you’ll need all the white balances you can get. Indoors, outdoors, mixed tungsten daylight
,mixed flour tungsten, and all in the space of about 20 minutes.
And you have to ask yourself as I have many times why would they let them leave the factory this way. I’ve heard all the explanations my favorite being they balanced them under the wrong lights at the factory which if you think about it too long is almost as frightening as it is laughable.
Oh and When you get your 500 flip on the 2x and shoot something at the tele end of your lens with an out of focus background stopped down and tell me how you like the bokeh. Or should I say Baykeh.Now you’ll probably hear people chiming in about all the other problems with other cameras like the Sony etc. but like your mother says just because everyones doing you shouldn’t do it too.
bon chance mon ami
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I too would like to know if/when this 5600 Preset fix will be announced, and whether it will require sending my camera in or some sort of firmware update.
Just because there is a work-around does not make it a non-issue. Work-arounds consume time and/or resources to correct something that should work right to begin with.
-Adam
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Video Photographer / Avid & Final Cut Editor -
I can understand the run and gun, give me a white card quick, lament.. I just never been in that situation..
But the noise in outside shots you mentioned???
and
“flip on the 2x and shoot something at the tele end of your lens with an out of focus background stopped down and tell me how you like the bokeh. Or should I say Baykeh.”
I didn’t buy it with a lens. I will find out just how soft my SD lens is first.
Translate “Baykeh” that doesn’t sound midwestern at all….
Is it your experience that the 2x extender is not worth the extra money???
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The noise is not just in the outside shots and I’m not complaining about the noise per se just the fact that their cheaper camera may be less noisy than their more expensive camera. I know they’ve probably done this to keep pace with the Sony ex-1 to whom I assume they were losing sales. But still if the tech was available so quickly to fix the 200 you would think they would have incorporated it into the 500 from the get go.
Sorry I’m a little under the weather today and I had to cancel a shoot because I’ve got a bad cold. So my so called thought processes may not be up to snuff.
The 2x is almost always worth it. Baykeh was just a joke relating to the fact that under some situations the Bayer filter on the ccd can cause some odd looking backgrounds on teleshots. It usually shows up as the foreground object being in focus and the background looking like a series of diagonal lines. It happens alot when you’re shooting outside and you have a lot of small objects like leaves in the background.
It was a joke relating to the quality called bokeh that is the quality of out of focus images so prized by the Japanese that they invented the term. Leica still camera lens have what is considered the best. Panavision and zeiss have it in spades in movie camera world. -
Hi,
I have been responding to posts here and on Dvxuser, about the smae number of times. This issue and its fix will be announced shortly. We have been waiting for two things,the first is for the supply of kits to come in for the update(so yes you will have to send your camera in if you need the 5600K preset to be 5600K exactly, and the second is for the engineer that has perfected the fix to get back from vacation. Should be by Monday next week.
Best to all,
Jan
Jan Crittenden Livingston
Product Manager, HPX500, HVX200, DVX100
Panasonic Broadcast & TV Systems -
If I want my 5600k preset to be 5600k exactly? What kind of newspeak is that?
As per your last post I thought this was a software issue in the DSP. Now they’ve got a kit they’ve got to install. OMFG. How about just puting in a whole new correct vision block and dsp.
Thats probably what it really needs.
This is a warranty issue I’ll be happy to take it to a local center but if it’s got to go to you in Jersey its on your dime. No excuses or you can have the whole camera back. No BS.What about the noise issue as compared with the 200A?
I’m really tired of the BS.
Act like a real professional company or suffer the consequences.This is all in public now no PMs
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