Forum Replies Created

  • Wesley Cardone

    August 13, 2009 at 11:02 pm in reply to: Fatal Error Code 6

    I see this from time to time and it is nerve wracking. Here is one thing I have found that sometimes solves the problem.

    Look or search recursively in the project directory for any *.log file. Look in that file with Wordpad so that it doesn’t look like a hash of text like Notepad would show. Scroll down to the bottom and look for an error message about an orphaned file, usually a menu. In the project edit that menu in Photoshop simply saving it as a Photoshop file to some different name outside of the project. In Encore delete that menu. Quit Encore saving your work. Restart Encore and add that Photoshop file as a menu from the external location. Reattach whatever it had and run with it.

    More than likely if there was an orphaned file this will fix the problem.

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