[Wendy Lam]

Oh okay, I’ll practice more with it. Thanks guys!

[Wendy Lam]

An update:
After testing out the software more, I realized it’s not crashing if I use the Pan/Crop tool, it’s crashing if I use Pan/Crop on TITLES. So basically, everything involving Effects, Media Generators, and Transitions causes it to crash.

Does anybody know if there’s any way to fix this??? I contacted Vegas but they said I was routed to buy the Support Plan! That makes no sense. I bought the software brand new and can’t edit anything! Is there any way around this?

[Wendy Lam]

OK, it’s gets even more frustrating! I opened Vegas today to edit a project I was working on earlier and the moment I added two pieces of TEXT to the video, it crashed. Again! It’s becoming so random!

Here’s what the error description says:

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: vegas110.exe
Problem Signature 02: 11.0.0.371
Problem Signature 03: 4e8211d3
Problem Signature 04: Sony.MediaSoftware.VideoEffectsUI
Problem Signature 05: 11.0.0.371
Problem Signature 06: 4e82117f
Problem Signature 07: 53b
Problem Signature 08: d
Problem Signature 09: System.NullReferenceException

It doesn’t always have this particular error message though. Sometimes it says the Problem Event Name: APPCRASH

Does anybody have any ideas as to what’s causing Vegas to CONSTANTLY crash like this whenever I do anything more than just clipping the video?

[Wendy Lam]

Thanks Mike! I took your suggestion and tested several rendering file types and noticed differences too. I also noticed differences based on what the original source file type is as well. I guess I’ll have to try several combinations to see which works.

[Wendy Lam]

Thanks for your response, Dave!

It happens on all projects and there are no common effects. I noticed it’s also happening with pan/crop as well. Ahhhhh! It just happens when I spend some time on an effect/pan/crop activity.

For example, I add Color Corrector effect and
1. make color changes (app ok),
2. make saturation change (app ok),
3. make gamma change (app crash).

I use pan/crop
1. zoom in keyframe1(app ok)
2. zoom out keyframe2(app ok)
3. rotate keyframe3(app ok)
4. zoom out keyframe4(app ok)
5. rotate keyframe5(app crash)

It’s really weird, I downloaded the program directly from Sony.

[Wendy Lam]

I tried setting the Sharpen level to MAX. The preview screen showed the edges very clearly but when I rendered it, the final movie file did not have ANY edge lines at all. It looked exactly like the original video without the sharpen effect.

[Wendy Lam]

Hi John,

I’ve been trying the converter on a number of other video formats this past week and they work fine so there must be something strange with the WMV files I have. Regardless, THANK YOU SO MUCH for your help!!! All your advice was GREAT!

I recently found a new issue during rendering where the Sharpen Effect doesn’t appear after the video is rendered but since this is so off-topic from the original thread haha, I’ll start another post.

Thanks again for all your help!!!

Wendy

[Wendy Lam]

Hi John,

Sorry it took a while, was having internet connection problems! I just downloaded the converter and tried to convert my WMV files into the M-JPEG/PCM/AVI settings but it kept giving me an error message saying the program stopped working.

Here are the Steps I took:
1. Went to File and Opened the WMV file. It’s playable in the preview screen.
2. Selected the settings as specified in your last post.
3. Clicked on the left-most SAVE icon.
4. An error message comes up saying that the program stopped but it didn’t provide much detail on what the issue is.

Did I click on the right button in Step 3? Did I have to do anything else first? I just want to convert the entire clip.

Wendy

[Wendy Lam]

Wow, great! Let me try it out!
Thanks, John!!!

[Wendy Lam]

Thanks, John!
Let me try converting the format of my videos! I think my converter supports WMV to Motion-JPEG but it won’t let me customize the audio to PCM, do you have any good recommendations on video converters?